Showing posts with label communications. Show all posts
Showing posts with label communications. Show all posts

Wednesday, January 28, 2015

The energy of the mind is the essence of life

How's your energy today?

By that, I don't mean, "Did you eat your Wheaties?"  I hope you did... and if you didn't, I hope you ate something of equivalent nutritional value and promise.  No, what I mean is, what type of energy are you bringing into your day? Every thought you have and every action you take is accompanied by energy. The tenor of that energy can determine if a thought is positive or negative, if an action is performed with joy or with frustration and if you're generating more feelings of love or ones of resentment. Sometimes, our thoughts and feelings are not quite in alignment with our energy.  When this happens, it can lead to frustration and anxiety, and sometimes it can take a while to pinpoint why we're feeling this disconnect.

For years, I struggled with sitting meditation. My life philosophy puts sitting meditation at the center of its practice. I've read countless articles about the mental and emotional benefits of sitting still - even for just 15 minutes a day. I know this is a proven practice for bringing some level of inner calm and clarity.

My thoughts were, "Mediation is good for me. To be a good Buddhist, I must do this.  To maintain any sliver of sanity, I should do this."

My actions were to buy books and CDs, schedule time in my calendar and to attempt to sit.  Sometimes I'd go a few weeks... sometimes a few days... before the daily practice was interrupted.

If it's only for 15 minutes a day, how can my practice be so easily disrupted? Simple: my thoughts and actions were not in line with my energy, the core of myself that I was bringing to the practice.

Here's the truth: I sit still and the monkey mind takes over, no position is comfortable and that whole 'focus on your breath' mantra suddenly has me in turns heaving heavily or periodically holding my breath in pathetic attempts to achieve some level of evenness.  It's a lot of work.  And not at all calming or restful.  In the midst of the monkey mind clamor of work projects, household chores and something I am sure I am forgetting, I am adding a new concern that I clearly do not know how to breathe.

Confession: for all the years I've struggled with this, I already knew it wasn't going to work.  I was severe and reprimanding of myself, bringing in a level of energy that is not compatible with the easy, open thought waves of meditation. I was fighting against common beliefs - limiting beliefs - that sitting mediation is the right path, the only path, to finding that sense of inner calm.  And if I couldn't master sitting meditation, then I was a bad Buddhist. So for years, I kept trying.

It was another coach who asked me why... why was I fighting so hard for something that wasn't working for me?  The energy I brought to sitting practice was impatient, frustrated and already pre-programmed to fail. So, she asked, if I looked deeper inside me and paid attention to my inner voice, what was it telling me?

Go run.

But that can't be right.  I am a dedicated runner but a terrible one.  I'm slow.  I don't warm up properly. I don't always eat right. I don't measure my splits, I don't do fartleks though I know I should and my GPS watch gets all squirrelly on me when I sweat so I'm not even sure my times are right... and I do those goofy races where you crawl through mud under barbed wire and wear pink tutus.  Plus, running is a physical activity that is quite the opposite of sitting perfectly still and focusing on your breath.

But... when I run, I bring a different energy. Sometimes I run to raise money for charity.  Sometimes to challenge my physical and mental strength (Aroo! to all you fellow Spartans!) and sometimes, I run to be alone.  On a run, thoughts fly in, I toss them around a bit and then set them free.  It's a different kind of monkey mind, perhaps, but one where I don't feel trapped and overwhelmed.  Instead, it's a mental sorting and releasing of the energy around each of those issues.  After a run, I can come back to any challenge refreshed.  I am calm.  I am happy.  My energy is about embracing my life.  All of it.  So why can't this be my own form of meditation, of finding that place where my mental and emotional energy can find relaxation and release?

It can. It is. When I accept that the energy I bring to running is the right energy for me to clear my head and find some peace, I let go of all the negative messages I have been holding on to about what a bad, undisciplined Buddhist I am.  Others may still think I'm going about this all wrong, but that's ok.  I'm not telling myself that message anymore. I'm going about this in the way that works for me.


The energy of the mind is the essence of life -- Aristotle

So when you look at the energy you bring into your day, look at how it affects the decisions you make and the thoughts that you tell yourself.  How are those thoughts bringing your energy down?  How is your energy predicting your outcomes?

When we examine our thoughts, we can see exactly which inner gremlins are holding us back- and we do it to ourselves.  The real question is, why?

Natalie Hahn O'Flaherty is a principal at Dirty Girls Consulting, offering special programs that coach women moving into leadership roles. Women work differently, think differently, and it is up to us to allow this difference to become our strengths. We explore breaking free of traditional standards, accomplishing professional and personal goals to cultivate an authentic, fully loved life. Read more Dirty Girl Consulting blogs here.

Monday, December 15, 2014

Your most important relationship

I was driving to work.  It was 7:15am on a Tuesday.

I had meetings starting at 8:00am and was booked back-to-back for most of the day.  I brought my lunch but couldn't quite figure out, looking at my calendar, at what point I could actually eat it.  I had three high profile projects in various stages of development to shepherd forth and a meeting with the CEO to walk through one of them that afternoon. Also on my agenda - getting my daughter to a doctor appointment, transferring money between bank accounts, and oh... Christmas shopping.  Right.  Someone is going to want a gift.

As I drove past one fast food place, I thought, "I love their breakfast sandwiches... I should..."

The next block, I passed a family restaurant and remembered the ad I had seen on TV just the night before about breakfast all day and a new steak and eggs deluxe something or other.  What time was my first meeting?

Two blocks further was my favorite coffee shop.   They have an egg and sausage wrap that's really quite delicious.

The cravings continued to tease me until I reached the office.  No, I didn't stop.  And it wasn't because I have amazing willpower.  It was because I wasn't hungry.

I realized this when I passed the coffee shop but before reaching yet another family restaurant with bursting omelettes of goodness and syrupy french toast.  I wasn't hungry because I had eaten breakfast before I left the house.  With coffee.  Logically, I couldn't justify taking the extra time to get to the office or the extra calories.

But I *felt* hungry.

Meet Sheila.  She's a gremlin.
That was my stress talking.  Let's call her Sheila.  Sheila, my stress gremlin, wasn't just talking.  She was screaming.  And twisting and biting.  She was throwing quite the fit and crying, "Pay attention to me!  Feed me!"  And I very much wanted to listen to Sheila.  I wanted to calm her down, help her find a happy place to settle in and not worry so much.  Poor Sheila was so uncomfortable and it seemed the only thing that might settle her was a juicy, fat-laden, carb-heavy steak, egg and cheese bagel sandwich.  With some hash browns.  And maybe another coffee, extra light with two sugars.

I usually drink my coffee black, so when I'm throwing in the added junk, I know that's Sheila making the decisions.

What stopped my car from turning into any of the beckoning parking lots and drive-thrus was rational thought.  Rather than feeding Sheila, I needed to take some time to figure out just why I thought I needed food.  I sat in the office parking lot for a few moments and applied some lipstick. A quick mental inventory told me that my 2pm meeting was a group call with another person presenting, so I could get lunch in at that time. Mental note: do remember the mute button; no one needs to hear you chewing. Ever.  Two of my high profile projects were already in flight.  The next step on one was a simple check in with the rest of the team to gauge progress.  The next step on the other required me putting slides together and time was already booked on my calendar to devote to that.  I was prepared for the CEO meeting and have no control over his reactions, so no use worrying over that.  My daughter's appointment was close to the office.  And the Christmas shopping... well, that's the fun part.  So at the end of my mental inventory, the heavy burden of stress suddenly felt more manageable. I had a plan. I had it all along.

For me, a few moments of rationalization helped skew my day - and my diet - in a more positive direction. Perhaps for you, there's a different process - meditation, self motivating pep talks, looking at photos of something you love... what it is that brings you mentally back on track and helps your own Sheila find a happy place?  In my office, I keep a photo of my kids from a road trip we took over a year ago.  They're standing in front of The Alamo, smiling and relaxed.  When I am feeling harried in the office, I purposefully pause to study that photo.  That's my mental reminder of why I do what I do... and that mini mental break is often enough to shake loose the coils of drama or chaos and allow me to regroup with purpose.

Your body is a... pair of red stilettos?
Our relationship with food is more habitual and more impactful than we think. In fact, most of the time when it comes to our relationship with food, we don't think.  That's a bigger problem... because
our relationship with food is reflective of our relationship with ourselves.  Tired of the adage, "your body is your temple"?  Fine.  Make it your Ferrari.  Make it your tiki hut.  Make it your little black dress, red shoes or any other icon that you feel represents your best "you".   Be Wonder Woman... or Cat Woman... or Xena the Warrior Princess... or any other figure you choose.  Research has proven that if we preface a food decision with "Would Xena eat this?" our choices tend to reflect what we believe Xena would choose. We can and do indeed mold ourselves after our icons.

If you know me well, you know I'm not saying you should never indulge.  I have never been known to turn down dessert.  Or potato chips.  Especially not potato chips...  But as much as I love the potato chip, I love me and the life I live enough to say no - not all the time, but often enough.   And believe me, each and every decision point is just that... a very conscious decision.  And some days, Sheila gets her way. (But then it's not just a handful of potato chips... it's the bag.  And some hot, crispy tater tots... maybe a pint of Ben & Jerry's to top it off.  Sheila can be a very hungry girl.)


Food is certainly an easy way for us to privately examine and really dig into how well we love ourselves.  I'm not suggesting we all adopt radical diets nor that everyone should be a certain weight or maintain a particular BMI.  What I am saying is that if we take a moment to be more mindful of what we put in our mouths, we're being more mindful of not just of how we're treating our selves, but why.

When you can answer the why, you can break through to any goal you set.


Natalie Hahn O'Flaherty is a principal at Dirty Girls Consulting, offering special programs that coach women moving into leadership roles. Women work differently, think differently, and it is up to us to allow this difference to become our strengths. We explore breaking free of traditional standards, accomplishing professional and personal goals to cultivate an authentic, fully loved life. Read more Dirty Girl Consulting blogs here.



Thursday, September 25, 2014

Obstacle #5: Confessions of a Work Wife

Every morning, I walked into Shane's office with two cups of coffee.

I handed one across the desk and sat down for 10-15 minutes… sometimes venting about another coworker, sometimes describing the weekend's events, sometimes vetting ideas for an upcoming campaign.  Some afternoons, we'd step out to grab lunch.  If something ridiculous was happening in the hallway, an IM from Shane, only two doors down, immediately popped up, "Did we just hear what I think we heard?"  When one of my presentations went horribly awry, he was first to hear me lament and relive the pain. When a big sales deal fell through, he'd slump in the chair across my desk and walk through what went sideways and when.

Was I a work wife?  I didn't think about it until recently - long after I had left that job, and Shane.

Work spouse: A significant other you work with, whom you connect, share, and spend time with exclusively and intimately in the workplace. Both parties are mere acquaintances outside of the workplace and are completely unknown to each other's true and respective domestic spouses. (Urban Dictionary)

So, let's talk about the "work wife."

You're in a tight knit environment, sharing the same peer group, the same bosses, the same projects, deadlines and pressures.  You rely on your cohorts in the trenches alongside you, whether it's getting through a difficult meeting or celebrating a project's success.  These relationships can be empowering and fun, but they can also lead to politics and drama.

Consider your work spouse: what role does he play in the organization?  Does your counterpart have influence over your position - the type that can get you promoted… or fired?  How do your coworkers view your relationship and does that impact how they engage with you?

Our independent, cavalier persona responds to those questions with a "Who cares?"  But we do care.  And we should.  The nature of our relationships at work makes up a large component of our ability to be productive and effective in the work environment.  Our work spouses feed and empower us, supporting our success.  But any drama, or perceived drama, can minimize us and our ability to have an impact.

The "power work wife" is the ideal work wife relationship.  Your counterpart is a peer and a true partner in your work projects and initiatives.  You're an internal power couple, essentially, working together towards a common goal and with mutual respect and agreement around how to get things done.  Your ideas are respected, your suggestions given even weight and you do not feel like you are pushing or fighting with your partner to be heard or understood.  While this relationship will still entertain its share of gossip, the balance of power is that of equals and this is visible to the organization.

The subordinate work wife is a trickier matter.  The earliest usage of the term work wife was a
reference by a CEO to his administrative assistant, and historically, that has been the perception.  The work wife takes care of the husband's needs at work - ensuring he's organized, receives and responds to messages, gets to meetings on time and has lunch/coffee as required.  Then he goes home and the home-based wife fills in the gaps.

The balance of power here can be challenging.  In an admin/exec relationship, the roles are clear and the power balance is dependent on the personalities involved.  But what happens when you are the work wife to someone higher on the food chain but who is not your direct boss?  If his position can influence your advancement within the company, then you're still a target for the rumor mill.  More so because the relationship between the executive and the executive admin is easily explained - it's a stereotype - but a close relationship with an imbalance of power and no direct reporting ties leaves much open to overactive imaginations in the work place.

Confessions of a Work Wife
So here's the truth: there was no Shane.

But there was a Shirley. Seriously. Same scenario in my opening paragraph - daily coffee, occasional lunch, lots of IMs, phone calls and hallway conversations. If you look at the definition of a work spouse, she was it.  It was only later, as we left our place of mutual employment, that we really became personal friends (and then Dirty Girl partners).

Was I still a work wife?

Or are we just friends?

If you're about to tell me the sexual undertones of a male/female friendship is an old fashioned view, then you're ignoring the truth our work mores place before us daily.  No one cared if every day I walked into Shirley's office, handed her  cup of coffee and spent ten minutes telling her about the idiot barista who interpreted my soy mocha as soy milk and gave me a hot steaming cup of milk… like I was a toddler getting ready for bed (yeah, that really happened).

Perception matters.

As always, your comments, questions and thoughts are welcome. 
And don't forget to share this blog! 

Natalie Hahn O'Flaherty is a principal at Dirty Girls Consulting, offering special programs that coach women moving into leadership roles. Women work differently, think differently, and it is up to us to allow this difference to become our strengths. We explore breaking free of traditional standards, accomplishing professional and personal goals to cultivate an authentic, fully loved life. Read more Dirty Girl Consulting blogs here.

Monday, August 25, 2014

Obstacle #11: To flirt or not to flirt at work


Flirting is a power tactic.

Whether at work or at play, the art of flirtation is about persuasion and control.  And fun.  I am not asserting that flirting is positive or negative in any situation. This obstacle is one each of us needs to figure out individually, the way in which we're most comfortable working through it.  So let's consider the art - and obstacle - of flirtation at the office.

First, just what is flirting?  For the purposes of the work environment discussion, and as evaluated in various studies, flirting is defined as personal charm that incorporates playfulness, flattery and a level of sexiness.  This is a step beyond friendliness, which is defined as exhibiting warmth and interest.  Flirting is deliberate attempts to have the opposite party notice your particular charm.

So, what if you knew that flirting benefitted you in negotiations?

Women who flirted during negotiations in which a clear "zero sum" exchange needed to take place (goods for money, for example) obtained better terms when their counterpart was male.  If you knew you could receive a higher discount or a better set of terms, would you smile a little more brightly or offer a compliment?  Put so bluntly, it feels icily calculated.  But think for a minute about the men you work with - if you share a private joke, a sidelong glance, if you touch his arm or tell him you like the way his shirt brings out the color of his eyes, are you friendly or flirting? When men have an elevation in mood due to what they perceive as flirting (and flattery), they are more amenable in negotiations.

But not all the time.  When women flirt with men in negotiations where both parties are trying to achieve a gain, they are less successful. The overall success of a mutual negotiation is higher - a larger pie is carved out between two friendly parties.  But the slicing of that pie does not favor the flirting woman.  She managed to improve the benefits to both of them, by helping to expand the potential rewards, but statistically she isn't able to claim her competitive share of that pie.

So perhaps you could argue that you'd rather not take chances on the type of misunderstanding flirting at work can bring and since not all negotiations are successful, you will rely on your no-nonsense smarts to work through those delicate conversations.  And that's certainly an option.

But this obstacle has another slippery slide.  It's not your standard eight foot wall to scale.  It's more like that inverted wall where you have to pull your weight up the inverted side and then use all your strength to haul yourself over the inverted top and avoid toppling down the "easy" side, which can result in injury.  And mud.  There's always mud.

Consider the challenge of likability.  Women in leadership roles fight the likability battle regularly.  If we're assertive, we're bossy or a less kind b-word.  If we insist or debate, we're pushy and hard.  We use "male" qualities to manage and get ahead in a man's environment, and yet those same qualities that brand men as strong leaders make women brassy and cold.  The social cost is high. This impression also leads to misconception around competence - women who are viewed as overly aggressive by their male peers are also viewed as less competent.  Women who flirt with their peers, on the other hand, are perceived as friendly.  When women are perceived as friendly and competent, their ability to be heard and negotiate is amplified.

What if you knew that men flirt more than women in the workplace to get what they want? 

Catherine Hakim, social scientist and author of Erotic Capital: The Power of Attraction in the Boardroom and the Bedroom, says we should unabashedly use our feminine charms.  We have them, why hide them?  Men have no such qualms about using their charisma or looks if they believe it will provide some leverage, so why are we ashamed to?

Of course, there is also the risk of misunderstanding.  Is a real relationship blossoming here or is this merely bantering fun at work? We - men and women - can feel taken advantage of once we realize the other person wanted nothing more than that moment of flirtation - and perhaps  for you to help write that update for the CEO's pet project.

So where do you stand on the concept of flirting in the work place?  Victoria Pynchon advises that if you're going to do it, do it genuinely. Don't fake compliments, don't flirt with men you're not comfortable with.  Rather, play into the positive qualities before you. "I've never known anyone who was so thoroughly repugnant that I couldn't find something to love in them."

So how do you overcome this obstacle?  And how do you handle others who flirt with you?

Studies used in this discussion: 

Feminine Charm: An Experimental Analysis of its Costs and Benefits in Negotiations by Laura J. Kray, Connson C. Locke and Alex B. Van Zant (July 2012)
SIRC Guide to Flirting by Kate Fox (2014)
The Five Flirting Styles by Jeffrey Hall (2013)


As always, your comments, questions and thoughts are welcome. 
And don't forget to share this blog! 

Natalie Hahn O'Flaherty is a principal at Dirty Girls Consulting, offering special programs that coach women moving into leadership roles. Women work differently, think differently, and it is up to us to allow this difference to become our strengths. We explore breaking free of traditional standards, accomplishing professional and personal goals to cultivate an authentic, fully loved life. Read more Dirty Girl Consulting blogs here.


Wednesday, August 13, 2014

Knock, knock... Who's there?

How do you answer that question?
How often does that answer change?

If we shake hands at the office, I get to know you under a professional pretense.  But if we meet at a neighborhood barbecue in our summer shorts with a beer in hand, am I meeting the same person? Or do you bring different personas to your personal and professional life?  And perhaps yet a third person to the gym or to a charity board of directors' meeting?

Certainly, there are aspects of who we are and how we share that are more appropriate at work versus the backyard barbecue.  I might share stories at work about past projects and former bosses, whereas at the barbecue, I'll probably blather on for hours about my kids or obstacle course racing.  In either case, I might modify the content of my message but I am not really changing me… I am the same geeky but self-assured bookworm always ready to laugh at a joke.

But have you ever met someone at work who presented herself a particular way and then later, at a cocktail reception or chance grocery store run-in, you felt like you were meeting a whole new person?  I don't mean someone having an 'off day' - I mean someone who regularly brings different personalities into different situations.  Perhaps it's a more secretive nature that likes to keep things mysterious.  But I have to wonder: how much work is it to stretch yourself into a different role to fit a different scenario?  And what is the purpose of contorting into those roles anyway?

One acquaintance of mine explained that her job required her to bring a different personality to the table - that she worked in the very constrictive world of investment banking and therefore was required to behave a certain way or risk being 'frozen out'.  I hear from other women that there are plenty of organizations with a similar culture where one feels she must conform or risk being ostracized and ignored. It's not always a male dominated culture issue, but sometimes it is.

It's very popular to talk about being "authentic" and true to yourself.  And on that journey, it can be challenging to figure out who we are if we're maintaining a veneer of someone else in order to just get along.  You have to be clear on where the 'real you' begins and the alter ego ends.  And for those who are in this type of work scenario, is it possible to exist in those restrictive environments and yet still feel you're being true to yourself?  How much of our perception that we must conform is our own assumption?

The real question for you, however, is how do you show up?  Try this exercise - I did it last month and with a few text messages, got a wave of results within an hour.  It feels awkward when you first reach out, but it's well worth pushing past that.  First, everyone you touch is happy to participate.  Second, what you receive back will be both loving and enlightening.  So here you:
  • On a piece of paper, draw three columns.  At the top of the first column, write "Family/Intimates."  At the top of the second column, write "Friends & Associates" and at the top of the third column, write "Acquaintances."
  • Contact 3-5 people in your life who fit into each one of those categories for you and ask them to describe you in just three words.  That's it.
  • Write the words ascribed to you under the appropriate column.  
And now consider what you see: how the people in your world see you.  Which one of those columns is closest to the "real" you?  Which one is the person you wish most to be?  Lucky for you, you already are that person.  You have the power to love that person.  You have the power to change that person.  Really, you have power.

So, how do you show up?


As always, your comments, questions and thoughts are welcome. 
And don't forget to share this blog! 

Natalie Hahn O'Flaherty is a principal at Dirty Girls Consulting, offering special programs that coach women moving into leadership roles. Women work differently, think differently, and it is up to us to allow this difference to become our strengths. We explore breaking free of traditional standards, accomplishing professional and personal goals to cultivate an authentic, fully loved life. Read more Dirty Girl Consulting blogs here.


Monday, August 4, 2014

Bushwhacked! (Obstacle #9)

I walk right into it.

Should I have anticipated it? Maybe. It's happened before. Should I have been better prepared?  Perhaps. Should I defend myself against the attack? I think so...

But I don't.

I freeze.

Several different thoughts and emotions run through my mind and body as I am hit by verbal punch after punch.  I don't protest because I believe sounding defensive makes me weak.  I don't launch a counter attack because there's no way I win - this isn't a debate.  And as the ranting continues, I feel that niggling of doubt… the bullies who are really clever, really experienced at the art of ambush know how to find that word or phrase with just enough truth in it to make you pause and think, "Wait, is this true?  Am I a total screw up?"

Afterwards, nursing my psychic wounds, I think of all the smart comebacks and righteous responses… and I am angry at myself for freezing up.  Why do we freeze when when attacked?  Research suggests several ideas that go through our heads in that moment: we don't want to amplify the attack, we do not want to be ridiculed by how we respond, we worry about not being liked and we don't want to put our attacker in an uncomfortable position.  Funny, huh?  Even in that moment, we worry about the feelings of our attacker.

I hate this particular obstacle. First, while I am looking at this from a "women in the workplace" angle, let's be fair and acknowledge that men get bullied and women can be bullies.  It's not really a gender issue.  But in the case of women, especially in male dominated work places, it's not easy to climb over or plow through - it requires training.  When I train for my mud runs and obstacle course races, it's easy to identify what I need to work on.  I dangle then drop from the monkey bars - more arms and shoulders.  I teeter across the balance beam and stumble into the mud pit - more core training.  The traverse wall is consistently a crapshoot - more everything.

How do you train for an ambush - a surprise attack so you can't anticipate? Maybe you can't plan for the specific type of obstacle being shoved in your path, but you can train yourself to respond to the general obstacle of the corporate bushwhack.  You can train yourself to break through your stunned frozen state and move to positive action.
  • Fight or flight?  In the case of an ambush, usually neither is effective.  Fighting can escalate an already-tense situation and fleeing the scene allows the bully to try this tactic with you again. You want to put a stop to repeated ambush attacks, so your goal in this moment is to stand still, stay calm and identify the trigger of the ambush.  Assess the obstacle.  What placed this here? How firm is it? How sharp? Once you understand the trigger, you can step back from the burst of negative emotions and make a smarter decision about how you choose to respond.  
I have often found that rarely do these attacks have anything to do with our actual performance or actions. It often stems from the attacker's own insecurities. A former boss used to ambush me when he felt vulnerable, when he perceived himself to be open to criticism by his boss or peers. Once I recognized this trigger, I could sometimes predict the next attack.  And at that point, I was able to step back from taking his attacks personally. This wasn't about me. This wasn't even about reality, so there was no point in responding with a protest or defense. Instead, I could move on to other strategies.
  • Focus on the facts - and only the relevant facts. Bullies blend both fact and fiction, which can confuse you marvelously.  What is relevant to the real issue at hand? Is the point of this attack around a specific work issue?  Is it voicing an opinion on an interpersonal relationship? When responding to your attacker, use your newfound calm to address the relevant facts and shift this to a constructive discussion.  Ask questions of your attacker that clarify his or her  thoughts and take some of the personal element out of the attack.  Climb this obstacle carefully, placing your footing on the salient points and avoiding the sharp edges of sarcasm or curtness.
Ambushers aren't accustomed to being challenged in a poised manner.  By not blustering or muttering half-hearted defenses, and instead calmly but firmly focusing on something factual, you can dissolve the negative energy.  Direct the attacker to the root of the accusation and ask him/her to explain it more fully. This not only puts the attacker - politely and professionally - in the explanatory position, but also and teaches him/her how to treat you (thank you, Eleanor Roosevelt): you are not one to be distracted or confused by blathering but will deal directly with any real issues.
  • Establish your voice. Not just by sticking to the fact and being a voice of reason, but watch your tone and tenor. This impacts the reception of your message. It's not a gender bias problem - men do it, women do it, children do it… I'm pretty sure my cat does, too.  We are wired to respond to sensual stimulation - often with judgement and prejudice, or put more kindly, with the influence of our past experience.  So when we need our voice to be heard, the actual pitch of our voice makes a difference.  And studies have shown that men do interpret the higher pitched, faster paced voice of a woman to be "emotional" rather than just passionate.*  We can't necessarily rewire that perception and certainly not in a moment of attack.  Get over that smaller obstacle and pay attention to both what you say and how you say it.
  • Learn to recognize the Kobayashi Maru of attacks.  The famous no-win scenario from Star
    Trek is a valuable lesson: if you can't beat it, at least learn to recognize the un-winnable.  If you know the trigger of the attack has nothing to do with you, and if the spray of negativity has no root in a solvable issue (or a real one) then learn to walk away.  Often in these attacks, we are afraid of being perceived as weak… or worse yet, if we don't defend ourselves the attack must be true.  But there is no point in climbing this obstacle or expending energy breaking it down. 
Walking away can be the hardest strategy to deploy.  It can feel like defeat. But it's not about being the "bigger" or more mature person at that point. It's about protecting yourself from unwarranted attacks by removing yourself from a no-win situation.

So when walking past this obstacle, how far do you walk? 

Changing roles within your organization to put yourself out of the line of fire is one option.  Changing companies altogether is another.  It is a more significant measure but none of us should tolerate a bully at work, and especially if it looks like the perpetrator isn't going anywhere soon.  Going to your human resources leader also an option, to discuss what might be done and at the very least, raise visibility and awareness around the issue.  Healthy companies and strong executive teams need to address a perpetual bully or they will continue to lose talent.  

Whichever path you choose, you still have control. Take it. Throughout life, we will deal with unusual people, complex personalities and unexpected situations. That makes our day so much more interesting.  But that doesn't mean we let them become obstacles on our path.


NB - For your consideration: current statistics** about bullying at work are not optimistic:
  • Over 60% of women have experienced bullying at work
  • Women are the targets of bullies 79% of the time
  • 78% of those bullied leave their place of employment
  • On average, 70% of those bullied ask for help at work (executive management, HR, unions)
  • Success rate in effective resolution after asking for help: 3%
*2012 survey by the consulting firm Flynn Heath Holt.
** 2012 study from WBI


As always, your comments, questions and thoughts are welcome. 
And don't forget to share this blog! 

Natalie Hahn O'Flaherty is a principal at Dirty Girls Consulting, offering special programs for women and their unique challenges. Women work differently, think differently, and it is up to us to allow this difference to become our strengths. Dirty Girls coaches women to explore breaking free of traditional standards, accomplishing professional and personal goals and cultivating an authentic, fully loved life. Read more Dirty Girl Consulting blogs here.

Tuesday, July 29, 2014

The Zen of Candy Crush: Five Life Lessons

Natalie Hahn O'Flaherty

DGC Principal

nho@dirtygirlsconsulting.com



It's my dirty little secret.

My children are mortified.

My friends roll their eyes and shrug.

Yes, I play Candy Crush.

There are a wealth of lessons to be learned in this seemingly simple, time-wasting-brain-cell-destroying app.  So before you judge too harshly, consider:

Lesson #1: The strategy behind eliminating jellies
Do I move the red candy to the left and eliminate three other solid red candies?  Or... do I move the green candy to the right and eliminate two of those dastardly jellies? Which move will line up five yellow candies so I can get the jimmie-covered chocolate bonbon?  Candy Crush is all about thinking ahead... I have a limited number of moves and must maximize each decision to eliminate jellies or bring down the fruit.  I have to think about my choices, the implications two or three moves ahead and avoid getting blocked off by those chocolate squares.

How often do we use that much careful consideration in our day to day decisions or at the office?


Lesson #2: Let your friends share in the sweetness
There comes a point where you need to get to the next level.  You have two options:

  • You can stay at your current level and repeat the lessons over and over again until finally the game takes pity (you 'crush' it five more times) and you are allowed to pass from Cupcake Circus to Caramel cove. Depending on the difficulty and your determination, you could be banging your head against this level for weeks.
  • You can reach out to your Candy Crushing friends and ask them to help you.  By sending you a 'ticket', your friends can unlock the next level. Your friends can get you to the next adventure in minutes or hours, and you don't have to repeat the lessons already learned in the previous level.
We often forget that other people have information, skills and ideas that can help us.  And as human beings, we have an amazing willingness to help our brethren.  We are so wrapped in our own story and often so focused on "I can do it" that we forget that "I" don't have to.  So share the sugary sweetness... and bask in the rainbow glow of your pals' cheerful assistance.

Lesson #3: Discover each tool's best, highest use
Much like our friends, we often forget that there are tools available to us to make our lives and our jobs a little easier.  The boosters in Candy Crush let me eliminate more candies and jellies to reach my goal efficiently. I have to carefully consider which tool it makes sense to use and when to use it.  Choosing the wrong booster or tool is a wasted opportunity and can cost me lives.

Are you using the tools available to you?  And are you using the right ones at the right time? I never understood my husband's irritation when I'd use a screwdriver to open a paint can until I caught him using one of my nifty Togodashi kitchen knives to open a box of pancake mix. The right tools for the right job makes all the difference.  I won't ruin the tips of his screwdrivers and he won't dull my blades. We both win.


Lesson #4: Play it loud, play it proud
My children often berate me for playing Candy Crush.  How do they know I'm playing?  They know because the game sends updates through Facebook when I've crushed another level.  Woohoo!  Well, woohoo for me but my offspring are embarrassed by the public pronouncements. They've asked me to turn the notifications off, but truthfully, I don't know how. Even if I did, though, I don't care to.

In life and work, I think we just don't celebrate enough.  Every advancement to the next level is an accomplishment.  Even if it only took one or two attempts, even if it was ridiculously easy, it signifies forward motion.  I got through a full day without scarfing on Oreos... yea, me!  I finished that presentation two days before the deadline... rock on!  Remember, every forward motion is one step closer to your goal.  No matter what that goal is.  I am moving ahead. I am achieving the goals I set out to do. So, yes... level 167 in Candy Crush? Woohoo!

How often do you celebrate?

Lesson #5: Be a good competitor
What makes a good competitor?

Someone who wins?  Sure.

Someone who trains well and is prepared?  Of course.

But the mark of a true competitor?  Someone who gets up and tries again when faced with failure. Time and again, as you face stubborn jellies, licorice locks and multiplying chocolate pieces you suffer defeat... then get back in there for another round. Learn from last round's errors, test new strategies, pick effective tools... and persevere until you achieve success.  In what part of your life does this lesson not apply?  Whether training for my next half marathon or trying to perfect a healthy-but-still-yummy Sunday morning pancake recipe, repeated attempts are mandatory, part of the training.  Do I need a winning pancake recipe?  Of course.  But the journey of finding one is more than half the fun, too.  Enjoy the competition itself, not just the rewards.

Candy Crush is a Zen game.  With every level, you learn to pause.  Breathe.  Take it in, consider your options, breathe out. When I rush through a game, I inevitably make a decision - move the blue candy up! - and as soon as I swipe, the realization flashes before me that if I had paused another half second and moved the green candy left instead, I could have eliminated more jellies and set myself up for a bonus striped or wrappered candy.

I appreciate those Zen moments: slow down, think through your next steps, and then let go.  Every game is a clean slate.  Every level is a new opportunity. We do not cling to baggage from prior levels, but we do take our tools and boosters with us.  And our friends.

So scoff if you must. Join my middle child in his disdainful groan of superiority. Support my oldest and  youngest in their impassioned argument that Candy Crush is ruining the gaming industry.  Yes, there are better things I could be doing with my time. No, I am not changing the world or bettering mankind in the time I spend swiping rainbow colored candies and meandering through the Pudding Pagoda.  But I am relaxing, recharging and for a short time, playing in the Minty Meadow and crossing Bubblegum Bridge.

But do not forget... we can find lessons in everything.  Now, how do I get past those candy bombs so I can make it to level 168?


As always, your comments are welcome.  And don't forget to share this blog!


Monday, July 21, 2014

Obstacle #3: Can you hear me now?

Natalie Hahn O'Flaherty

DGC Principal

nho@dirtygirlsconsulting.com


"You make a good point.  And this idea makes sense.  Let's talk about how we move this forward."

My idea just received executive approval.  I was sitting around a small formica conference table with our head of operations, chief technology officer, vice president of services and vice president of delivery.   And the idea I proposed was just validated as a smart, new direction for our business.

I should be feeling elated.  But I wasn't.

I had voiced the idea twenty minutes earlier.  At the time, the four men in the room looked at me, nodded and said, "That's really not our core competency, Natalie.  I don't know how much of a story we could really build around that."

Fast forward twenty minutes.  Why were they suddenly saying that my story idea, a new direction for the company, was the right idea?

Because one minute before that moment, the head of services restated my idea. In his own words.  But still my idea.

Welcome to Obstacle #3
Why wasn't I heard?  Why wasn't I getting credit for proposing this bold new move?

I can tell you why - now, in hindsight, of course - but first let's recognize that I am not alone.  There is plenty of discussion around why women feel they do not have a voice in senior level meetings or the boardroom.  Heath Flynn Holt, a consulting firm, wrote an article (Harvard Business Review, June 2014) about their 2012 study which identified some interesting thoughts from the male perspective:
  • over 30% of men felt women didn't focus their ideas concisely enough
  • over 50% of men said women didn't control the floor when they had it
This is compounded by women themselves stating that they don't feel they are loud enough to overcome the chatter and verbal one-upmanship of a group of men and they feel at a disadvantage when surrounded by men who are not part of their support system.

When staring this obstacle down. how should I have tackled it? First, to borrow a phrase my Dirty Girl partner uses often, how did I "show up" to the meeting? And second, how did I want to show up?

Walk into a room already feeling at a disadvantage - outnumbered and unsupported by your peers - and that's going to "show up" in how you present yourself.  Sit down dreading boisterous interruptions; you're going to get interrupted. Worry about being challenged; you'll freeze when you get push-back. Bring your insecurity to the table; self-doubt will sit down and have lunch.  They do that, our insecurities.  They feed.

But how did I want to show up?  Unsupported, nervous and insecure were not the words on the top of my list.  So before walking into that room - where perhaps being outnumbered is a given - think about who you want to bring with you.  You can't change the fact that you are the only woman in the room.  You can't change the fact that the men in the room are going to see you as a woman.  But you absolutely control what kind of woman are they going to see.

So what would that take, for you to show up as confident and knowledgable?  For one, it means excusing self doubt from the table, firmly, and dusting off the crumbs.  You know what you know. In fact, you know more than that.  Your ideas stem from the benefit of your experience and your intelligence -  the same traits that got you to this table in the first place.  When you "show up" as that confident, composed leader, that's what your table mates see.

It sounds so simple to say, "Just push that baggage aside and be great!"

But it is simple.  It's just not always easy.

Does defending your idea make you defensive?
The art of debate in the boardroom is remembering that we're all there for the same purpose - for the benefit of the company.  Staying composed can be difficult if you're interpreting every tough question as an attack - especially if your last interaction with Rob from sales or Kevin from human resources was not as productive as you would have liked. Staying focused on the facts and the key message will help you keep an even tone, avoiding any interpretation of being too emotional or highly defensive. Sometimes, bluntly reminding the people around the table of that goal - benefiting the company - can help alleviate the politics that can come into play when your idea is challenged and serve to keep you focused.

Why do they do it?  How do we respond?  
If I had asked my coworker afterwards why he stole my idea, I can pretty much guarantee you he'd stare at me like I had morphed into General Ackbar.

He didn't steal my idea because he didn't hear it. What he heard was, "Well… maybe… this might not be the right track… perhaps… it could be… we should consider…. I'm not sure this is the best idea but…"

Twenty minutes later, my coworker said, "Definitely… now… we must… I believe… this is… I know."  Whatever nuggets of my idea did seep in, he simply made better.  More powerful.

So who's idea would you follow?

It's a generalization but I'm going to say it anyway: women have tend to frame ideas in softer, more hesitant language.  We don't like to appear pushy.  We don't want to be labeled arrogant. We know - studies tell us repeatedly - that we are not likable when we assert ourselves (that's a whole other blog since we're playing to a perceived bias, not a real one...) The mission in my meeting was to get my point across, to propose an idea I firmly believed would get the company to the next stage. Yet, despite being one of the most direct people I know and I still fell into this verbal pandering.  But who are we pandering to? We aren't serving ourselves and we aren't serving the men in the room, either. They don't care. They don't even hear us.

Had I framed my idea as I truly believed in it and used language to convey not just my faith in my idea but the knowledge I had to back it up - the market data, the understanding of how media works - I would have "shown up" far more powerfully.  And probably shortened the meeting by twenty minutes.

So, your turn: has this happened to you?  While each of us faces a different situation, often the dynamics around the obstacle are similar.  What's your obstacle training look like?

As always, your comments and thoughts are welcome.  And don't forget to share this blog!

N.B.  I am aware that I am posting my obstacles "out of order" numerically.  I will beg your indulgence. It's just how I think.  And really, there is no good order to obstacles.  Is there?

Sunday, July 13, 2014

Just get over it...

Natalie Hahn O'Flaherty

DGC Principal

nho@dirtygirlsconsulting.com



Get over yourself.
Get over your fears.
Get over those hurt, misunderstood feelings.
Get over those hurdles.

Because once you get over, you can get on, right?  Get on with your goals, get on with your dreams, get on with your life.  The only thing holding us back from getting on is getting over.

There's merit to this.  "Get over it" suggests that sometimes, it doesn't help us to spend obstinate hours mulling over why a meeting went sideways or why our words were misunderstood.  Sometimes, it really is in our best interest to chalk it up to experience, to chance or mishap, and just keep plowing forward.  Especially in those situations where there's no fix, there's no changing the outcome, and there's really little chance for a future repeat.  Get over it and get on with it.

However, "get over it" can also be an excuse to gloss over an uncomfortable moment.

I've referred several times in my blogs and postings to the "glass obstacle course" that women in business face - women in any business, but especially in male dominated industries.  I've been noodling over a series of blogs about the glass obstacle course concept, and last week, I wrote a list of what I perceive those obstacles to be.  As I wrote it, I thought, "Wow, I am starting to sound like one of those strident femi-Nazis that Rush Limbaugh used to make fun of…"  And suddenly, concern about being assigned to that particular group paused my list-making.  What is it in my generation that makes many women uncomfortable with the word "feminist"?  Is it because we're sandwiched between the extreme stereotype of the man-hating, bra burning, "second wave feminists" of the 60s and 70s, and the blithely oblivious millennials who still have a thin understanding of the impact gender plays in our lives, at work and at home?  I scribbled some notes, I expanded my list of glass obstacles, and I sat uncomfortably with the idea of being a feminist writer. 

And then I just got over it.

Worrying about being labeled is something that I can justify needing to "just get over it."  I can't control any name-calling or pigeon-holing that might take place based on how someone interprets my words.

But I can't justify "just getting over" the obstacles on the list I created. We need to work through these, sometimes crush these… but we do ourselves a disservice to ignore or make light of them. Workplace challenges are very real.  Telling women to just get over it means telling them to play along to get along in corporate America - in the name of getting along with men.  This is not a new concept but what I keep seeing are articles and videos and speeches by women, for women, that tell us how to play the game.  Sheryl Sandberg's Lean In describes a lot of the challenges in corporate culture.  She lays out in the open the pitfalls women face when advancing their careers.  But her guidance to other women is very narrow.  Her own story, while true to her, isn't everyone's story.  Not all of us have a wonderfully supportive husband.  Not all of us have husbands.  Not all of us want to play the corporate game under the existing rules of engagement. Anne Marie Slaughter tells women they can't have it all… at least, not what they want when the want it.  Life is about making decisions but if you believe you can't have your all when and where you want it, then you're right. You won't. You already decided that.

The majority of advice women hear is about contorting themselves to conform to the man's game.  This still puts the control in the hands of men - we adjust our rhythms to a pattern men are comfortable and then we can get ahead. But I posit that men and women don't even define "having it all" the same way, so why are we playing their game?

There are two concepts I want to discuss throughout my next several blogs:

  • First, the glass obstacle course is real.  Some obstacles are there as a result of history and culture.  Some are there because we women put them there.  It is worth the time to examine them and figure out the smartest way to get over them.  Some we will need to smash. Some we might rebuild into a new pathway through.  And some, well, we might just need to get over them.  
  • Second, there's no denying office politics, corporate culture and games that are played when climbing the proverbial ladder.  You want to play that game - you want that c-level title?  Fine.  That's an admirable objective.  But does that mean you need to play their game? We need to explore our own power to change the rules and the outcomes of these games.  Educate our peers - male and female - on our expectations for the rules of engagement.
I invite you to join me on an exploration of the glass obstacle course and the rules of engagement.  Everyone's is a little bit different, but I bet many of the obstacles I've seen and faced are the same as yours.  We're not going to smash every obstacle, but we're going to do our best to avoid those tiny, painful slivers of glass when we do.  More than anything, we will have an honest conversation about what we want and how we go about getting it. On our terms.

As always, your comments and thoughts are welcome.  And don't forget to share this blog!

Sunday, June 1, 2014

The joy of surprise. The beauty of routine.

Natalie Hahn O'Flaherty

DGC Principal

nho@dirtygirlsconsulting.com



I like surprises.

At Corkscrew Sanctuary
Once or twice a year, I pull my kids out of school for a "surprise day"… instead of sitting in the classroom going through another set of math drills and literary lessons, we paddle board in the gulf of Mexico, kayak amidst the mangroves or hike trails through wildlife sanctuaries.  Or we sit in an empty movie theater, then overeat bacon burgers, seasoned fries and chocolate shakes.  I believe going out and experiencing life is just as educational as sitting in a classroom.  I believe spending time together is even more enlightening - for all of us.  I thought this made me a cool parent.  While my kids appreciate a day out of school, they have taught me something: we are wired very differently.

Parasailing at
Ft. Myers beach
When my offspring hear, "Today is surprise day!" the house echoes with groans, "What now?" My daughter scrambles to evaluate her homework list and test schedule to determine if she can take the time off.  My sons rolls their eyes, exchange knowing looks and mutter about the next lame adventure I am forcing upon them.  Those initial moments of jarring them out of their routine and into something unexpected are, well, painful.  Every single time.

So much of what we do on a daily basis is mired in habit and routine.  On the one hand, that's efficient.  It helps everyone get along.  We know exactly what we're doing and exactly what to expect.  On the other hand, we can get so accustomed to our routines and expectations that we don't pause to note: are we really happy?  Are we living our life or just reacting to a series of expected events?

Mariachi Band at GermanFest 2012
Unexpected moments shake us out of the routine and open our eyes to a new perspective.  While kayaking in March, we learned about muscles we clearly never used before and cruised through the mangroves with giant turtles.  On a trip to the dog beach, we learned that our water spaniel was actually afraid of the water. Once we went to a German festival where the featured performance was a Mexican mariachi band with a four foot iguana.  We learned a lot about iguanas on that excursion.  Some of our surprise trips turn into a new path altogether. On one adventure, my husband met a university professor who strongly encouraged him to study ancient languages and pursue an advanced degree.  This chance meeting led to two masters' degrees and then several years as a tour guide leading educational excursions throughout Italy and Greece.

Our car, Jessie, in flames. 
What we do in the moment, how we respond when a new idea or opportunity is presented to us, makes the difference between an interesting story and a significant life change.  But how we're wired also makes a difference.  My husband and I are big opportunists - and I mean that in the nicest sense of the word. My children look at it as disruptive, potentially derailing them from a perfectly good plan.  The caution that holds them back is not necessarily misplaced… not all risks pay off, not all spontaneous ideas pan out.  Not all adventures are good.  One Easter Sunday, our meandering excursion smacked us right into a white sedan in which a woman texting while making a u-turn.  We felt pangs from that little adventure for months.

My wiring loves surprises, craves the adventure of 'what's next' without really knowing just what that is. But sometimes when we are building our lives, and especially when we are responsible for others, settling into some more predictable patterns and establishing a sense of stability grows more important.

Sika the herder (front) and Leo (back)
the water spaniel who hates water
And there is something to be said for the blessing of routines. Every Sunday, I take my mutts to the dog park. That's a routine I embrace. Once there, my herder runs all the other dogs in wide loops, barking to keep everyone in line and running in the same direction.  My spaniel outruns all the others - except one golden retriever with a much longer stride - leading the way for his herding partner.  They run the same loops every week.  They are happy running those loops.  They run. They break for water.  They sniff.
They meander.  Then wham!  Back to running loops.  This is their routine.  And they love it.

We are happy repeating our loops, too. We go to work.  Or school. We come home. We do chores.  We see friends.  We play - eat, drink, sport, whatever our pleasure.  We repeat.  It's a good life.

Petting a baby gator
I'm not suggesting we stop running loops. Those loops provide the basis of our home culture: familiar routines that minimize the number of battles I referee between three teenagers, that accomplish just enough chores to keep the city health board away, that get us regularly to work, to school, and on Sundays, to the dog park. But just remember now and then that even the most idyllic routine is worth a pause: once in a while, wander off track to see what surprise awaits you on an unexplored path.  That short excursion can be just enough to recharge you and return you to your loops with a greater appreciation of the life you have built.

Are you an adventurer at heart or fond of familiarity? Has a spontaneous adventure ever taken you on a completely different path?  I would love to hear about your excursions and how you recharge.

And don't forget to share this post!

Wednesday, April 16, 2014

Obstacle #19 in the Glass Obstacle Course

Natalie Hahn O'Flaherty
DGC Principal

Who put that in my way?  Did I?

I sat at my desk a few weeks ago, waiting for a coworker.  We’ll call him Kevin.  Kevin and I have a standard weekly meeting, which we normally conduct by phone since we work several states apart. This particular week, he traveled to my local office and so when I ran into him in the hallway earlier in the day, he confirmed he’d come by my desk at our usual time. 

Our meeting time came and passed… and I was still at my desk, waiting. 

Five minutes before our meeting was scheduled to end, Kevin stops by.  The apology for missing our meeting was buried in a joke. There was no acknowledgement that despite ready access to email, text and IM, he did not take fifteen seconds to let me know he wasn’t going to make our scheduled time.

This is where the glass obstacle analogy comes in.  Today, a small action – or rather inaction – does not stop me from doing my work or from having positive work relationships.  But what if Kevin made this a habit? And what if others observe this behavior and figure they can easily blow off meetings with me as well?  After all, I try to be accommodating and flexible: we are all so busy and it seems like a little thing, but it sets a precedent for future behavior.  Behavior that becomes an obstacle to my ability to function as a leader.

What really bothered me about the situation was trying to figure out what made Kevin think that it was ok to skip the professional courtesy of a call in the first place.  I thought about a few of our male coworkers with whom I knew he also had meetings that day.  And I am pretty sure if he was running late or about to miss one of those meetings, they would have received some sort of message about it.  After all, this was a business meeting. Was there something in my behavior that indicated that I did not require equal treatment to my male peers? 
  
This also puts the power structure of our relationship in Kevin’s hands.  I’m not into power struggles with coworkers – too much work – but I’ve also got things to do. And if I’m always adjusting my work to Kevin’s pace, my stuff may not get done.  And certainly not on the schedule I am trying to meet.  So there’s a balance to be managed here, where we collaborate and are both getting what we need.

How do I get around this obstacle… a seemingly harmless act of disrespect… without damaging what has been, so far, a productive and positive working partnership?

I suspect if I put the question to Kevin directly, he would be surprised that I interpreted the missing communication as disrespectful.  That lack of awareness raises the question of how men generally treat women in the work place.  And how we respond in return. Is it easier to skip the professional niceties with me because as a woman, I’m not as likely to make a fuss?  Did I invite this behavior because I laugh at his jokes?  Do I sound like a harpy if I call him out on it?  There are already myriad studies that show how women struggle with being liked in the work place – and drawing a firm line is one way we get pegged as being strident or aggressive.  Or to use Sheryl Sandberg’s term… bossy.

Mrs. Roosevelt had it partly right: we do teach people how to treat us.  So it’s my job to tell Kevin, “Hey, my time is valuable and if you’re going to miss an appointment, you need to let me know.”  But she only had it partly right because some patterns of behavior were taught long before we came into the picture.  Men and women do treat each other differently, and I have long held the belief that what we perceive as sexism in the workplace is not just perpetuated by men, but by women too.  Some roles and behaviors are familiar to us, even though they may not be the best behaviors for success at work.

I still don't know if this particular glass obstacle is one I nudged into my path or one that has been there a while and I finally tripped over it.  I suppose it doesn't matter.  I just know it's there.  But now that I've bumped into it, I can scale it.

How many obstacles do you run into that seem innocuous?  We are so ready to excuse them.  But step back and examine the pattern… are they really so innocent?