Are you one of the Walking Dead?

2014 was not an easy year. 

I would sit at my desk, fingers at my temples vainly massaging at yet another migraine, and think, "Thank God, this year is almost over."  I would lean against my kitchen counter, too tired to cook but too tired to go out, fighting the desire for a bag of potato chips and trying desperately to tune into the words of my daughter as she describes her latest art project.  I would race from work, to Kendo, to the store, to the vet, to the doctor... wondering when I could grasp a few moments of silence on a solitary run. Yes, 2014 was a year long on hours, short on relief.

But last week, in a rare moment of downtime, I sifted through my photos from the past year.  And I realized, as I scanned the moments captured in between the piercing migraines and soul-thrashing potato chip cravings, that I have been focusing on quite the wrong things.

One year ago, this week, my kids and I completed a six-day road trip from Arizona to Florida, stopping along the way to run three miles amid the aliens of Roswell, devour the best breakfast in the United States in a tiny southwestern diner we stumbled upon by chance, explore the fantastic underground caves of Sonora, relive the brutality at the Alamo, enjoy dinner on San Antonio's Riverwalk and spend New Year's Eve reveling on Bourbon Street in New Orleans.  Shortly after that, we finished the Special Ops Spartan Sprint in Tampa, kayaked in the Everglades, paddle boarded along the quiet beaches of Naples, broke out of a Miami Beach prison cell in 60 minutes, hiked the White Tank Mountain in Arizona, walked Hollywood Blvd in Los Angeles, celebrated my 20 year wedding anniversary in London, caught many pounds of snapper in the deep blue waters of the Gulf, practiced marksmanship under an FBI sharpshooter instructor (who also happens to be my uncle) and ran a few more obstacle course races...

So what was I rubbing my temples about?

Oh, there were challenges in 2014. Believe me... more than a few.  It's so easy to remember the negative.  To focus on the moments that cause our hearts to drop into our stomach, that keep our minds whirring and problem solving into the wee hours of the morning.  These are the moments that keep us trapped in the negative, that cause us to freeze, to worry.  When has worry ever, ever, been a productive part of your life?  It isn't.  It paralyzes us so that we're not living, but we're in zombie
mode, not really paying attention to what's going on around us.  It's autopilot, just going through the motions to get through the day. Who wants to just 'get through' a day?

Reality? Those moments make up parts of my life, yes. I will never fully eliminate worry or stress. I can't control my beloved mutt, Sika, much less the rest of the world.  But when I look back at 2014, I don't want to remember the time spent reconciling the household budget, calling the plumber yet again for the clogged toilet or taking Big Ben to the mechanic. Again.  Instead, I want to recall the excitement on my oldest son's face when he climbed inside a Cessna for his first flight lesson; cheering my youngest son, in full Kendo gear, as he brings his instructor to his knees is a swift, graceful move with his sword; singing random not-so-pop songs in Big Ben with my daughter, enjoying these last few months with her before college looms next fall;  drinking wine in the gorgeous central square of Strasbourg, Germany, with my husband. I choose to remember crossing the Continental Divide and exploring the vineyards in Napa Valley with my Dirty Girl partner.  I soak myself in the memories of a challenging half marathon, a lovely dinner on the beach and successfully (sometimes) staring down Sheila, my self-sabotage gremlin who adores those damn potato chips.

Why would I let the mundane and temporary worries of a late work project or a failed water heater overshadow all this?

But I did.  We all do.

So for 2015... and here after... let's not go there.  Let's not live in temporary crisis mode.  Don't let the clogged toilet outweigh the success of brewing a perfect pot of coffee. Stop worrying about your kitchen being clean enough for the neighbors to pop in and instead enjoy their conversation and fresh baked cookies.  Let the laundry sit another day if it means a few extra hours of the Walking Dead marathon with your kids.  Is it more important to have a clean bra or shared moment with your offspring? I am not minimizing the importance of a clean bra... really, I'm not... but I can't recapture that moment with my kids and I can always squeeze in a late night load of laundry if I'm desperate.


There are so many things we "can't" do because the mundane becomes our "must."  This is our guilt gremlin talking. It's our fear. We must get the dishes done now. We must organize the pantry.  We must sweep the garage.  We must do these things that tick off the checklist for daily life management.  But why? What stops in our world, what crashes down on our fragile heads if the spice rack isn't alphabetized, if the carpet isn't vacuumed this moment or if you Febreze your bra because you forgot to wash it?  (Right, like you never thought of that...)

I am not advocating total irresponsibility.  I am not suggesting you never balance your checkbook, clean your house or vacuum out your car.  I am merely asking you to consider where, given your choices for living your life, those tasks fall in your order of priority and tackle them accordingly.

A full life doesn't have to be exotic or expensive.  My thrill on New Year's Day? I discovered a new brand of coffee that will now gloriously fuel my addiction.  My best moment over the holidays?  Lunch with my family, listening to all the inside jokes and inanity (insanity?) that creates our home culture and that surely looks and sounds bizarre to an outside observer. But we know what we mean and there is joy and comfort in that. What is living successfully?  You decide. But make it about you... not about the details that can overrun your life.

My house will always be chaotic and what my DGC partner affectionately calls "lived in".  But my door is always open.  My home cooked meals sometimes start with dessert.  But the conversation over brownie sundaes and grilled cheese sandwiches is always entertaining.  And no matter how hard I try, I will always be behind on laundry.  But I am not missing a single episode of the Walking Dead with my boys for the sake of clean... anything.

That's where my focus will be in 2015.  Where is yours?

Natalie Hahn O'Flaherty is a principal at Dirty Girls Consulting, offering special programs that coach women moving into leadership roles. Women work differently, think differently, and it is up to us to allow this difference to become our strengths. We explore breaking free of traditional standards, accomplishing professional and personal goals to cultivate an authentic, fully loved life. Read more Dirty Girl Consulting blogs here.

Your most important relationship

I was driving to work.  It was 7:15am on a Tuesday.

I had meetings starting at 8:00am and was booked back-to-back for most of the day.  I brought my lunch but couldn't quite figure out, looking at my calendar, at what point I could actually eat it.  I had three high profile projects in various stages of development to shepherd forth and a meeting with the CEO to walk through one of them that afternoon. Also on my agenda - getting my daughter to a doctor appointment, transferring money between bank accounts, and oh... Christmas shopping.  Right.  Someone is going to want a gift.

As I drove past one fast food place, I thought, "I love their breakfast sandwiches... I should..."

The next block, I passed a family restaurant and remembered the ad I had seen on TV just the night before about breakfast all day and a new steak and eggs deluxe something or other.  What time was my first meeting?

Two blocks further was my favorite coffee shop.   They have an egg and sausage wrap that's really quite delicious.

The cravings continued to tease me until I reached the office.  No, I didn't stop.  And it wasn't because I have amazing willpower.  It was because I wasn't hungry.

I realized this when I passed the coffee shop but before reaching yet another family restaurant with bursting omelettes of goodness and syrupy french toast.  I wasn't hungry because I had eaten breakfast before I left the house.  With coffee.  Logically, I couldn't justify taking the extra time to get to the office or the extra calories.

But I *felt* hungry.

Meet Sheila.  She's a gremlin.
That was my stress talking.  Let's call her Sheila.  Sheila, my stress gremlin, wasn't just talking.  She was screaming.  And twisting and biting.  She was throwing quite the fit and crying, "Pay attention to me!  Feed me!"  And I very much wanted to listen to Sheila.  I wanted to calm her down, help her find a happy place to settle in and not worry so much.  Poor Sheila was so uncomfortable and it seemed the only thing that might settle her was a juicy, fat-laden, carb-heavy steak, egg and cheese bagel sandwich.  With some hash browns.  And maybe another coffee, extra light with two sugars.

I usually drink my coffee black, so when I'm throwing in the added junk, I know that's Sheila making the decisions.

What stopped my car from turning into any of the beckoning parking lots and drive-thrus was rational thought.  Rather than feeding Sheila, I needed to take some time to figure out just why I thought I needed food.  I sat in the office parking lot for a few moments and applied some lipstick. A quick mental inventory told me that my 2pm meeting was a group call with another person presenting, so I could get lunch in at that time. Mental note: do remember the mute button; no one needs to hear you chewing. Ever.  Two of my high profile projects were already in flight.  The next step on one was a simple check in with the rest of the team to gauge progress.  The next step on the other required me putting slides together and time was already booked on my calendar to devote to that.  I was prepared for the CEO meeting and have no control over his reactions, so no use worrying over that.  My daughter's appointment was close to the office.  And the Christmas shopping... well, that's the fun part.  So at the end of my mental inventory, the heavy burden of stress suddenly felt more manageable. I had a plan. I had it all along.

For me, a few moments of rationalization helped skew my day - and my diet - in a more positive direction. Perhaps for you, there's a different process - meditation, self motivating pep talks, looking at photos of something you love... what it is that brings you mentally back on track and helps your own Sheila find a happy place?  In my office, I keep a photo of my kids from a road trip we took over a year ago.  They're standing in front of The Alamo, smiling and relaxed.  When I am feeling harried in the office, I purposefully pause to study that photo.  That's my mental reminder of why I do what I do... and that mini mental break is often enough to shake loose the coils of drama or chaos and allow me to regroup with purpose.

Your body is a... pair of red stilettos?
Our relationship with food is more habitual and more impactful than we think. In fact, most of the time when it comes to our relationship with food, we don't think.  That's a bigger problem... because
our relationship with food is reflective of our relationship with ourselves.  Tired of the adage, "your body is your temple"?  Fine.  Make it your Ferrari.  Make it your tiki hut.  Make it your little black dress, red shoes or any other icon that you feel represents your best "you".   Be Wonder Woman... or Cat Woman... or Xena the Warrior Princess... or any other figure you choose.  Research has proven that if we preface a food decision with "Would Xena eat this?" our choices tend to reflect what we believe Xena would choose. We can and do indeed mold ourselves after our icons.

If you know me well, you know I'm not saying you should never indulge.  I have never been known to turn down dessert.  Or potato chips.  Especially not potato chips...  But as much as I love the potato chip, I love me and the life I live enough to say no - not all the time, but often enough.   And believe me, each and every decision point is just that... a very conscious decision.  And some days, Sheila gets her way. (But then it's not just a handful of potato chips... it's the bag.  And some hot, crispy tater tots... maybe a pint of Ben & Jerry's to top it off.  Sheila can be a very hungry girl.)


Food is certainly an easy way for us to privately examine and really dig into how well we love ourselves.  I'm not suggesting we all adopt radical diets nor that everyone should be a certain weight or maintain a particular BMI.  What I am saying is that if we take a moment to be more mindful of what we put in our mouths, we're being more mindful of not just of how we're treating our selves, but why.

When you can answer the why, you can break through to any goal you set.


Natalie Hahn O'Flaherty is a principal at Dirty Girls Consulting, offering special programs that coach women moving into leadership roles. Women work differently, think differently, and it is up to us to allow this difference to become our strengths. We explore breaking free of traditional standards, accomplishing professional and personal goals to cultivate an authentic, fully loved life. Read more Dirty Girl Consulting blogs here.

Obstacle #5: Confessions of a Work Wife

Every morning, I walked into Shane's office with two cups of coffee.

I handed one across the desk and sat down for 10-15 minutes… sometimes venting about another coworker, sometimes describing the weekend's events, sometimes vetting ideas for an upcoming campaign.  Some afternoons, we'd step out to grab lunch.  If something ridiculous was happening in the hallway, an IM from Shane, only two doors down, immediately popped up, "Did we just hear what I think we heard?"  When one of my presentations went horribly awry, he was first to hear me lament and relive the pain. When a big sales deal fell through, he'd slump in the chair across my desk and walk through what went sideways and when.

Was I a work wife?  I didn't think about it until recently - long after I had left that job, and Shane.

Work spouse: A significant other you work with, whom you connect, share, and spend time with exclusively and intimately in the workplace. Both parties are mere acquaintances outside of the workplace and are completely unknown to each other's true and respective domestic spouses. (Urban Dictionary)

So, let's talk about the "work wife."

You're in a tight knit environment, sharing the same peer group, the same bosses, the same projects, deadlines and pressures.  You rely on your cohorts in the trenches alongside you, whether it's getting through a difficult meeting or celebrating a project's success.  These relationships can be empowering and fun, but they can also lead to politics and drama.

Consider your work spouse: what role does he play in the organization?  Does your counterpart have influence over your position - the type that can get you promoted… or fired?  How do your coworkers view your relationship and does that impact how they engage with you?

Our independent, cavalier persona responds to those questions with a "Who cares?"  But we do care.  And we should.  The nature of our relationships at work makes up a large component of our ability to be productive and effective in the work environment.  Our work spouses feed and empower us, supporting our success.  But any drama, or perceived drama, can minimize us and our ability to have an impact.

The "power work wife" is the ideal work wife relationship.  Your counterpart is a peer and a true partner in your work projects and initiatives.  You're an internal power couple, essentially, working together towards a common goal and with mutual respect and agreement around how to get things done.  Your ideas are respected, your suggestions given even weight and you do not feel like you are pushing or fighting with your partner to be heard or understood.  While this relationship will still entertain its share of gossip, the balance of power is that of equals and this is visible to the organization.

The subordinate work wife is a trickier matter.  The earliest usage of the term work wife was a

reference by a CEO to his administrative assistant, and historically, that has been the perception.  The work wife takes care of the husband's needs at work - ensuring he's organized, receives and responds to messages, gets to meetings on time and has lunch/coffee as required.  Then he goes home and the home-based wife fills in the gaps.

The balance of power here can be challenging.  In an admin/exec relationship, the roles are clear and the power balance is dependent on the personalities involved.  But what happens when you are the work wife to someone higher on the food chain but who is not your direct boss?  If his position can influence your advancement within the company, then you're still a target for the rumor mill.  More so because the relationship between the executive and the executive admin is easily explained - it's a stereotype - but a close relationship with an imbalance of power and no direct reporting ties leaves much open to overactive imaginations in the work place.

Confessions of a Work Wife
So here's the truth: there was no Shane.

But there was a Shirley. Seriously. Same scenario in my opening paragraph - daily coffee, occasional lunch, lots of IMs, phone calls and hallway conversations. If you look at the definition of a work spouse, she was it.  It was only later, as we left our place of mutual employment, that we really became personal friends (and then Dirty Girl partners).

Was I still a work wife?

Or are we just friends?

If you're about to tell me the sexual undertones of a male/female friendship is an old fashioned view, then you're ignoring the truth our work mores place before us daily.  No one cared if every day I walked into Shirley's office, handed her  cup of coffee and spent ten minutes telling her about the idiot barista who interpreted my soy mocha as soy milk and gave me a hot steaming cup of milk… like I was a toddler getting ready for bed (yeah, that really happened).

Perception matters.

As always, your comments, questions and thoughts are welcome. 
And don't forget to share this blog! 

Natalie Hahn O'Flaherty is a principal at Dirty Girls Consulting, offering special programs that coach women moving into leadership roles. Women work differently, think differently, and it is up to us to allow this difference to become our strengths. We explore breaking free of traditional standards, accomplishing professional and personal goals to cultivate an authentic, fully loved life. Read more Dirty Girl Consulting blogs here.

Obstacle #11: To flirt or not to flirt at work

Flirting is a power tactic.

Whether at work or at play, the art of flirtation is about persuasion and control.  And fun.  I am not asserting that flirting is positive or negative in any situation. This obstacle is one each of us needs to figure out individually, the way in which we're most comfortable working through it.  So let's consider the art - and obstacle - of flirtation at the office.

First, just what is flirting?  For the purposes of the work environment discussion, and as evaluated in various studies, flirting is defined as personal charm that incorporates playfulness, flattery and a level of sexiness.  This is a step beyond friendliness, which is defined as exhibiting warmth and interest.  Flirting is deliberate attempts to have the opposite party notice your particular charm.

So, what if you knew that flirting benefitted you in negotiations?

Women who flirted during negotiations in which a clear "zero sum" exchange needed to take place (goods for money, for example) obtained better terms when their counterpart was male.  If you knew you could receive a higher discount or a better set of terms, would you smile a little more brightly or offer a compliment?  Put so bluntly, it feels icily calculated.  But think for a minute about the men you work with - if you share a private joke, a sidelong glance, if you touch his arm or tell him you like the way his shirt brings out the color of his eyes, are you friendly or flirting? When men have an elevation in mood due to what they perceive as flirting (and flattery), they are more amenable in negotiations.

But not all the time.  When women flirt with men in negotiations where both parties are trying to achieve a gain, they are less successful. The overall success of a mutual negotiation is higher - a larger pie is carved out between two friendly parties.  But the slicing of that pie does not favor the flirting woman.  She managed to improve the benefits to both of them, by helping to expand the potential rewards, but statistically she isn't able to claim her competitive share of that pie.

So perhaps you could argue that you'd rather not take chances on the type of misunderstanding flirting at work can bring and since not all negotiations are successful, you will rely on your no-nonsense smarts to work through those delicate conversations.  And that's certainly an option.

But this obstacle has another slippery slide.  It's not your standard eight foot wall to scale.  It's more like that inverted wall where you have to pull your weight up the inverted side and then use all your strength to haul yourself over the inverted top and avoid toppling down the "easy" side, which can result in injury.  And mud.  There's always mud.

Consider the challenge of likability.  Women in leadership roles fight the likability battle regularly.  If we're assertive, we're bossy or a less kind b-word.  If we insist or debate, we're pushy and hard.  We use "male" qualities to manage and get ahead in a man's environment, and yet those same qualities that brand men as strong leaders make women brassy and cold.  The social cost is high. This impression also leads to misconception around competence - women who are viewed as overly aggressive by their male peers are also viewed as less competent.  Women who flirt with their peers, on the other hand, are perceived as friendly.  When women are perceived as friendly and competent, their ability to be heard and negotiate is amplified.

What if you knew that men flirt more than women in the workplace to get what they want? 

Catherine Hakim, social scientist and author of Erotic Capital: The Power of Attraction in the Boardroom and the Bedroom, says we should unabashedly use our feminine charms.  We have them, why hide them?  Men have no such qualms about using their charisma or looks if they believe it will provide some leverage, so why are we ashamed to?

Of course, there is also the risk of misunderstanding.  Is a real relationship blossoming here or is this merely bantering fun at work? We - men and women - can feel taken advantage of once we realize the other person wanted nothing more than that moment of flirtation - and perhaps  for you to help write that update for the CEO's pet project.

So where do you stand on the concept of flirting in the work place?  Victoria Pynchon advises that if you're going to do it, do it genuinely. Don't fake compliments, don't flirt with men you're not comfortable with.  Rather, play into the positive qualities before you. "I've never known anyone who was so thoroughly repugnant that I couldn't find something to love in them."

So how do you overcome this obstacle?  And how do you handle others who flirt with you?

Studies used in this discussion: 

Feminine Charm: An Experimental Analysis of its Costs and Benefits in Negotiations by Laura J. Kray, Connson C. Locke and Alex B. Van Zant (July 2012)
SIRC Guide to Flirting by Kate Fox (2014)
The Five Flirting Styles by Jeffrey Hall (2013)

As always, your comments, questions and thoughts are welcome. 
And don't forget to share this blog! 

Natalie Hahn O'Flaherty is a principal at Dirty Girls Consulting, offering special programs that coach women moving into leadership roles. Women work differently, think differently, and it is up to us to allow this difference to become our strengths. We explore breaking free of traditional standards, accomplishing professional and personal goals to cultivate an authentic, fully loved life. Read more Dirty Girl Consulting blogs here.

Bushwhacked! (Obstacle #9)

I walk right into it.

Should I have anticipated it? Maybe. It's happened before. Should I have been better prepared?  Perhaps. Should I defend myself against the attack? I think so...

But I don't.

I freeze.

Several different thoughts and emotions run through my mind and body as I am hit by verbal punch after punch.  I don't protest because I believe sounding defensive makes me weak.  I don't launch a counter attack because there's no way I win - this isn't a debate.  And as the ranting continues, I feel that niggling of doubt… the bullies who are really clever, really experienced at the art of ambush know how to find that word or phrase with just enough truth in it to make you pause and think, "Wait, is this true?  Am I a total screw up?"

Afterwards, nursing my psychic wounds, I think of all the smart comebacks and righteous responses… and I am angry at myself for freezing up.  Why do we freeze when when attacked?  Research suggests several ideas that go through our heads in that moment: we don't want to amplify the attack, we do not want to be ridiculed by how we respond, we worry about not being liked and we don't want to put our attacker in an uncomfortable position.  Funny, huh?  Even in that moment, we worry about the feelings of our attacker.

I hate this particular obstacle. First, while I am looking at this from a "women in the workplace" angle, let's be fair and acknowledge that men get bullied and women can be bullies.  It's not really a gender issue.  But in the case of women, especially in male dominated work places, it's not easy to climb over or plow through - it requires training.  When I train for my mud runs and obstacle course races, it's easy to identify what I need to work on.  I dangle then drop from the monkey bars - more arms and shoulders.  I teeter across the balance beam and stumble into the mud pit - more core training.  The traverse wall is consistently a crapshoot - more everything.

How do you train for an ambush - a surprise attack so you can't anticipate? Maybe you can't plan for the specific type of obstacle being shoved in your path, but you can train yourself to respond to the general obstacle of the corporate bushwhack.  You can train yourself to break through your stunned frozen state and move to positive action.

• Fight or flight?  In the case of an ambush, usually neither is effective.  Fighting can escalate an already-tense situation and fleeing the scene allows the bully to try this tactic with you again. You want to put a stop to repeated ambush attacks, so your goal in this moment is to stand still, stay calm and identify the trigger of the ambush.  Assess the obstacle.  What placed this here? How firm is it? How sharp? Once you understand the trigger, you can step back from the burst of negative emotions and make a smarter decision about how you choose to respond.  

I have often found that rarely do these attacks have anything to do with our actual performance or actions. It often stems from the attacker's own insecurities. A former boss used to ambush me when he felt vulnerable, when he perceived himself to be open to criticism by his boss or peers. Once I recognized this trigger, I could sometimes predict the next attack.  And at that point, I was able to step back from taking his attacks personally. This wasn't about me. This wasn't even about reality, so there was no point in responding with a protest or defense. Instead, I could move on to other strategies.

• Focus on the facts - and only the relevant facts. Bullies blend both fact and fiction, which can confuse you marvelously.  What is relevant to the real issue at hand? Is the point of this attack around a specific work issue?  Is it voicing an opinion on an interpersonal relationship? When responding to your attacker, use your newfound calm to address the relevant facts and shift this to a constructive discussion.  Ask questions of your attacker that clarify his or her  thoughts and take some of the personal element out of the attack.  Climb this obstacle carefully, placing your footing on the salient points and avoiding the sharp edges of sarcasm or curtness.

Ambushers aren't accustomed to being challenged in a poised manner.  By not blustering or muttering half-hearted defenses, and instead calmly but firmly focusing on something factual, you can dissolve the negative energy.  Direct the attacker to the root of the accusation and ask him/her to explain it more fully. This not only puts the attacker - politely and professionally - in the explanatory position, but also and teaches him/her how to treat you (thank you, Eleanor Roosevelt): you are not one to be distracted or confused by blathering but will deal directly with any real issues.

• Establish your voice. Not just by sticking to the fact and being a voice of reason, but watch your tone and tenor. This impacts the reception of your message. It's not a gender bias problem - men do it, women do it, children do it… I'm pretty sure my cat does, too.  We are wired to respond to sensual stimulation - often with judgement and prejudice, or put more kindly, with the influence of our past experience.  So when we need our voice to be heard, the actual pitch of our voice makes a difference.  And studies have shown that men do interpret the higher pitched, faster paced voice of a woman to be "emotional" rather than just passionate.*  We can't necessarily rewire that perception and certainly not in a moment of attack.  Get over that smaller obstacle and pay attention to both what you say and how you say it.

• Learn to recognize the Kobayashi Maru of attacks.  The famous no-win scenario from Star
  Trek is a valuable lesson: if you can't beat it, at least learn to recognize the un-winnable.  If you know the trigger of the attack has nothing to do with you, and if the spray of negativity has no root in a solvable issue (or a real one) then learn to walk away.  Often in these attacks, we are afraid of being perceived as weak… or worse yet, if we don't defend ourselves the attack must be true.  But there is no point in climbing this obstacle or expending energy breaking it down. 

Walking away can be the hardest strategy to deploy.  It can feel like defeat. But it's not about being the "bigger" or more mature person at that point. It's about protecting yourself from unwarranted attacks by removing yourself from a no-win situation.

So when walking past this obstacle, how far do you walk? 

Changing roles within your organization to put yourself out of the line of fire is one option.  Changing companies altogether is another.  It is a more significant measure but none of us should tolerate a bully at work, and especially if it looks like the perpetrator isn't going anywhere soon.  Going to your human resources leader also an option, to discuss what might be done and at the very least, raise visibility and awareness around the issue.  Healthy companies and strong executive teams need to address a perpetual bully or they will continue to lose talent.  

Whichever path you choose, you still have control. Take it. Throughout life, we will deal with unusual people, complex personalities and unexpected situations. That makes our day so much more interesting.  But that doesn't mean we let them become obstacles on our path.


NB - For your consideration: current statistics** about bullying at work are not optimistic:

• Over 60% of women have experienced bullying at work
• Women are the targets of bullies 79% of the time
• 78% of those bullied leave their place of employment
• On average, 70% of those bullied ask for help at work (executive management, HR, unions)
• Success rate in effective resolution after asking for help: 3%

*2012 survey by the consulting firm Flynn Heath Holt.
** 2012 study from WBI


As always, your comments, questions and thoughts are welcome. 
And don't forget to share this blog! 

Natalie Hahn O'Flaherty is a principal at Dirty Girls Consulting, offering special programs for women and their unique challenges. Women work differently, think differently, and it is up to us to allow this difference to become our strengths. Dirty Girls coaches women to explore breaking free of traditional standards, accomplishing professional and personal goals and cultivating an authentic, fully loved life. Read more Dirty Girl Consulting blogs here.

Obstacle #3: Can you hear me now?

Natalie Hahn O'Flaherty

DGC Principal

nho@dirtygirlsconsulting.com

"You make a good point.  And this idea makes sense.  Let's talk about how we move this forward."

My idea just received executive approval.  I was sitting around a small formica conference table with our head of operations, chief technology officer, vice president of services and vice president of delivery.   And the idea I proposed was just validated as a smart, new direction for our business.

I should be feeling elated.  But I wasn't.

I had voiced the idea twenty minutes earlier.  At the time, the four men in the room looked at me, nodded and said, "That's really not our core competency, Natalie.  I don't know how much of a story we could really build around that."

Fast forward twenty minutes.  Why were they suddenly saying that my story idea, a new direction for the company, was the right idea?

Because one minute before that moment, the head of services restated my idea. In his own words.  But still my idea.

Welcome to Obstacle #3
Why wasn't I heard?  Why wasn't I getting credit for proposing this bold new move?

I can tell you why - now, in hindsight, of course - but first let's recognize that I am not alone.  There is plenty of discussion around why women feel they do not have a voice in senior level meetings or the boardroom.  Heath Flynn Holt, a consulting firm, wrote an article (Harvard Business Review, June 2014) about their 2012 study which identified some interesting thoughts from the male perspective:

• over 30% of men felt women didn't focus their ideas concisely enough
• over 50% of men said women didn't control the floor when they had it

This is compounded by women themselves stating that they don't feel they are loud enough to overcome the chatter and verbal one-upmanship of a group of men and they feel at a disadvantage when surrounded by men who are not part of their support system.

When staring this obstacle down. how should I have tackled it? First, to borrow a phrase my Dirty Girl partner uses often, how did I "show up" to the meeting? And second, how did I want to show up?

Walk into a room already feeling at a disadvantage - outnumbered and unsupported by your peers - and that's going to "show up" in how you present yourself.  Sit down dreading boisterous interruptions; you're going to get interrupted. Worry about being challenged; you'll freeze when you get push-back. Bring your insecurity to the table; self-doubt will sit down and have lunch.  They do that, our insecurities.  They feed.

But how did I want to show up?  Unsupported, nervous and insecure were not the words on the top of my list.  So before walking into that room - where perhaps being outnumbered is a given - think about who you want to bring with you.  You can't change the fact that you are the only woman in the room.  You can't change the fact that the men in the room are going to see you as a woman.  But you absolutely control what kind of woman are they going to see.

So what would that take, for you to show up as confident and knowledgable?  For one, it means excusing self doubt from the table, firmly, and dusting off the crumbs.  You know what you know. In fact, you know more than that.  Your ideas stem from the benefit of your experience and your intelligence -  the same traits that got you to this table in the first place.  When you "show up" as that confident, composed leader, that's what your table mates see.

It sounds so simple to say, "Just push that baggage aside and be great!"

But it is simple.  It's just not always easy.

Does defending your idea make you defensive?
The art of debate in the boardroom is remembering that we're all there for the same purpose - for the benefit of the company.  Staying composed can be difficult if you're interpreting every tough question as an attack - especially if your last interaction with Rob from sales or Kevin from human resources was not as productive as you would have liked. Staying focused on the facts and the key message will help you keep an even tone, avoiding any interpretation of being too emotional or highly defensive. Sometimes, bluntly reminding the people around the table of that goal - benefiting the company - can help alleviate the politics that can come into play when your idea is challenged and serve to keep you focused.

Why do they do it?  How do we respond?  

If I had asked my coworker afterwards why he stole my idea, I can pretty much guarantee you he'd stare at me like I had morphed into General Ackbar.

He didn't steal my idea because he didn't hear it. What he heard was, "Well… maybe… this might not be the right track… perhaps… it could be… we should consider…. I'm not sure this is the best idea but…"

Twenty minutes later, my coworker said, "Definitely… now… we must… I believe… this is… I know."  Whatever nuggets of my idea did seep in, he simply made better.  More powerful.

So who's idea would you follow?

It's a generalization but I'm going to say it anyway: women have tend to frame ideas in softer, more hesitant language.  We don't like to appear pushy.  We don't want to be labeled arrogant. We know - studies tell us repeatedly - that we are not likable when we assert ourselves (that's a whole other blog since we're playing to a perceived bias, not a real one...) The mission in my meeting was to get my point across, to propose an idea I firmly believed would get the company to the next stage. Yet, despite being one of the most direct people I know and I still fell into this verbal pandering.  But who are we pandering to? We aren't serving ourselves and we aren't serving the men in the room, either. They don't care. They don't even hear us.

Had I framed my idea as I truly believed in it and used language to convey not just my faith in my idea but the knowledge I had to back it up - the market data, the understanding of how media works - I would have "shown up" far more powerfully.  And probably shortened the meeting by twenty minutes.

So, your turn: has this happened to you?  While each of us faces a different situation, often the dynamics around the obstacle are similar.  What's your obstacle training look like?

As always, your comments and thoughts are welcome.  And don't forget to share this blog!

N.B.  I am aware that I am posting my obstacles "out of order" numerically.  I will beg your indulgence. It's just how I think.  And really, there is no good order to obstacles.  Is there?

Just get over it...

Natalie Hahn O'Flaherty

DGC Principal

nho@dirtygirlsconsulting.com

Get over yourself.
Get over your fears.
Get over those hurt, misunderstood feelings.
Get over those hurdles.

Because once you get over, you can get on, right?  Get on with your goals, get on with your dreams, get on with your life.  The only thing holding us back from getting on is getting over.

There's merit to this.  "Get over it" suggests that sometimes, it doesn't help us to spend obstinate hours mulling over why a meeting went sideways or why our words were misunderstood.  Sometimes, it really is in our best interest to chalk it up to experience, to chance or mishap, and just keep plowing forward.  Especially in those situations where there's no fix, there's no changing the outcome, and there's really little chance for a future repeat.  Get over it and get on with it.

However, "get over it" can also be an excuse to gloss over an uncomfortable moment.

I've referred several times in my blogs and postings to the "glass obstacle course" that women in business face - women in any business, but especially in male dominated industries.  I've been noodling over a series of blogs about the glass obstacle course concept, and last week, I wrote a list of what I perceive those obstacles to be.  As I wrote it, I thought, "Wow, I am starting to sound like one of those strident femi-Nazis that Rush Limbaugh used to make fun of…"  And suddenly, concern about being assigned to that particular group paused my list-making.  What is it in my generation that makes many women uncomfortable with the word "feminist"?  Is it because we're sandwiched between the extreme stereotype of the man-hating, bra burning, "second wave feminists" of the 60s and 70s, and the blithely oblivious millennials who still have a thin understanding of the impact gender plays in our lives, at work and at home?  I scribbled some notes, I expanded my list of glass obstacles, and I sat uncomfortably with the idea of being a feminist writer. 

And then I just got over it.

Worrying about being labeled is something that I can justify needing to "just get over it."  I can't control any name-calling or pigeon-holing that might take place based on how someone interprets my words.

But I can't justify "just getting over" the obstacles on the list I created. We need to work through these, sometimes crush these… but we do ourselves a disservice to ignore or make light of them. Workplace challenges are very real.  Telling women to just get over it means telling them to play along to get along in corporate America - in the name of getting along with men.  This is not a new concept but what I keep seeing are articles and videos and speeches by women, for women, that tell us how to play the game.  Sheryl Sandberg's Lean In describes a lot of the challenges in corporate culture.  She lays out in the open the pitfalls women face when advancing their careers.  But her guidance to other women is very narrow.  Her own story, while true to her, isn't everyone's story.  Not all of us have a wonderfully supportive husband.  Not all of us have husbands.  Not all of us want to play the corporate game under the existing rules of engagement. Anne Marie Slaughter tells women they can't have it all… at least, not what they want when the want it.  Life is about making decisions but if you believe you can't have your all when and where you want it, then you're right. You won't. You already decided that.

The majority of advice women hear is about contorting themselves to conform to the man's game.  This still puts the control in the hands of men - we adjust our rhythms to a pattern men are comfortable and then we can get ahead. But I posit that men and women don't even define "having it all" the same way, so why are we playing their game?

There are two concepts I want to discuss throughout my next several blogs:

• First, the glass obstacle course is real.  Some obstacles are there as a result of history and culture.  Some are there because we women put them there.  It is worth the time to examine them and figure out the smartest way to get over them.  Some we will need to smash. Some we might rebuild into a new pathway through.  And some, well, we might just need to get over them.  
• Second, there's no denying office politics, corporate culture and games that are played when climbing the proverbial ladder.  You want to play that game - you want that c-level title?  Fine.  That's an admirable objective.  But does that mean you need to play their game? We need to explore our own power to change the rules and the outcomes of these games.  Educate our peers - male and female - on our expectations for the rules of engagement.

I invite you to join me on an exploration of the glass obstacle course and the rules of engagement.  Everyone's is a little bit different, but I bet many of the obstacles I've seen and faced are the same as yours.  We're not going to smash every obstacle, but we're going to do our best to avoid those tiny, painful slivers of glass when we do.  More than anything, we will have an honest conversation about what we want and how we go about getting it. On our terms.

As always, your comments and thoughts are welcome.  And don't forget to share this blog!

Obstacle #19 in the Glass Obstacle Course

Natalie Hahn O'Flaherty

DGC Principal

Who put that in my way?  Did I?

I sat at my desk a few weeks ago, waiting for a coworker.  We’ll call him Kevin.  Kevin and I have a standard weekly meeting, which we normally conduct by phone since we work several states apart. This particular week, he traveled to my local office and so when I ran into him in the hallway earlier in the day, he confirmed he’d come by my desk at our usual time. 

Our meeting time came and passed… and I was still at my desk, waiting. 

Five minutes before our meeting was scheduled to end, Kevin stops by.  The apology for missing our meeting was buried in a joke. There was no acknowledgement that despite ready access to email, text and IM, he did not take fifteen seconds to let me know he wasn’t going to make our scheduled time.

This is where the glass obstacle analogy comes in.  Today, a small action – or rather inaction – does not stop me from doing my work or from having positive work relationships.  But what if Kevin made this a habit? And what if others observe this behavior and figure they can easily blow off meetings with me as well?  After all, I try to be accommodating and flexible: we are all so busy and it seems like a little thing, but it sets a precedent for future behavior.  Behavior that becomes an obstacle to my ability to function as a leader.

What really bothered me about the situation was trying to figure out what made Kevin think that it was ok to skip the professional courtesy of a call in the first place.  I thought about a few of our male coworkers with whom I knew he also had meetings that day.  And I am pretty sure if he was running late or about to miss one of those meetings, they would have received some sort of message about it.  After all, this was a business meeting. Was there something in my behavior that indicated that I did not require equal treatment to my male peers? 

  

This also puts the power structure of our relationship in Kevin’s hands.  I’m not into power struggles with coworkers – too much work – but I’ve also got things to do. And if I’m always adjusting my work to Kevin’s pace, my stuff may not get done.  And certainly not on the schedule I am trying to meet.  So there’s a balance to be managed here, where we collaborate and are both getting what we need.

How do I get around this obstacle… a seemingly harmless act of disrespect… without damaging what has been, so far, a productive and positive working partnership?

I suspect if I put the question to Kevin directly, he would be surprised that I interpreted the missing communication as disrespectful.  That lack of awareness raises the question of how men generally treat women in the work place.  And how we respond in return. Is it easier to skip the professional niceties with me because as a woman, I’m not as likely to make a fuss?  Did I invite this behavior because I laugh at his jokes?  Do I sound like a harpy if I call him out on it?  There are already myriad studies that show how women struggle with being liked in the work place – and drawing a firm line is one way we get pegged as being strident or aggressive.  Or to use Sheryl Sandberg’s term… bossy.

Mrs. Roosevelt had it partly right: we do teach people how to treat us.  So it’s my job to tell Kevin, “Hey, my time is valuable and if you’re going to miss an appointment, you need to let me know.”  But she only had it partly right because some patterns of behavior were taught long before we came into the picture.  Men and women do treat each other differently, and I have long held the belief that what we perceive as sexism in the workplace is not just perpetuated by men, but by women too.  Some roles and behaviors are familiar to us, even though they may not be the best behaviors for success at work.

I still don't know if this particular glass obstacle is one I nudged into my path or one that has been there a while and I finally tripped over it.  I suppose it doesn't matter.  I just know it's there.  But now that I've bumped into it, I can scale it.

How many obstacles do you run into that seem innocuous?  We are so ready to excuse them.  But step back and examine the pattern… are they really so innocent?