Tuesday, July 29, 2014

The Zen of Candy Crush: Five Life Lessons

Natalie Hahn O'Flaherty

DGC Principal

nho@dirtygirlsconsulting.com



It's my dirty little secret.

My children are mortified.

My friends roll their eyes and shrug.

Yes, I play Candy Crush.

There are a wealth of lessons to be learned in this seemingly simple, time-wasting-brain-cell-destroying app.  So before you judge too harshly, consider:

Lesson #1: The strategy behind eliminating jellies
Do I move the red candy to the left and eliminate three other solid red candies?  Or... do I move the green candy to the right and eliminate two of those dastardly jellies? Which move will line up five yellow candies so I can get the jimmie-covered chocolate bonbon?  Candy Crush is all about thinking ahead... I have a limited number of moves and must maximize each decision to eliminate jellies or bring down the fruit.  I have to think about my choices, the implications two or three moves ahead and avoid getting blocked off by those chocolate squares.

How often do we use that much careful consideration in our day to day decisions or at the office?


Lesson #2: Let your friends share in the sweetness
There comes a point where you need to get to the next level.  You have two options:

  • You can stay at your current level and repeat the lessons over and over again until finally the game takes pity (you 'crush' it five more times) and you are allowed to pass from Cupcake Circus to Caramel cove. Depending on the difficulty and your determination, you could be banging your head against this level for weeks.
  • You can reach out to your Candy Crushing friends and ask them to help you.  By sending you a 'ticket', your friends can unlock the next level. Your friends can get you to the next adventure in minutes or hours, and you don't have to repeat the lessons already learned in the previous level.
We often forget that other people have information, skills and ideas that can help us.  And as human beings, we have an amazing willingness to help our brethren.  We are so wrapped in our own story and often so focused on "I can do it" that we forget that "I" don't have to.  So share the sugary sweetness... and bask in the rainbow glow of your pals' cheerful assistance.

Lesson #3: Discover each tool's best, highest use
Much like our friends, we often forget that there are tools available to us to make our lives and our jobs a little easier.  The boosters in Candy Crush let me eliminate more candies and jellies to reach my goal efficiently. I have to carefully consider which tool it makes sense to use and when to use it.  Choosing the wrong booster or tool is a wasted opportunity and can cost me lives.

Are you using the tools available to you?  And are you using the right ones at the right time? I never understood my husband's irritation when I'd use a screwdriver to open a paint can until I caught him using one of my nifty Togodashi kitchen knives to open a box of pancake mix. The right tools for the right job makes all the difference.  I won't ruin the tips of his screwdrivers and he won't dull my blades. We both win.


Lesson #4: Play it loud, play it proud
My children often berate me for playing Candy Crush.  How do they know I'm playing?  They know because the game sends updates through Facebook when I've crushed another level.  Woohoo!  Well, woohoo for me but my offspring are embarrassed by the public pronouncements. They've asked me to turn the notifications off, but truthfully, I don't know how. Even if I did, though, I don't care to.

In life and work, I think we just don't celebrate enough.  Every advancement to the next level is an accomplishment.  Even if it only took one or two attempts, even if it was ridiculously easy, it signifies forward motion.  I got through a full day without scarfing on Oreos... yea, me!  I finished that presentation two days before the deadline... rock on!  Remember, every forward motion is one step closer to your goal.  No matter what that goal is.  I am moving ahead. I am achieving the goals I set out to do. So, yes... level 167 in Candy Crush? Woohoo!

How often do you celebrate?

Lesson #5: Be a good competitor
What makes a good competitor?

Someone who wins?  Sure.

Someone who trains well and is prepared?  Of course.

But the mark of a true competitor?  Someone who gets up and tries again when faced with failure. Time and again, as you face stubborn jellies, licorice locks and multiplying chocolate pieces you suffer defeat... then get back in there for another round. Learn from last round's errors, test new strategies, pick effective tools... and persevere until you achieve success.  In what part of your life does this lesson not apply?  Whether training for my next half marathon or trying to perfect a healthy-but-still-yummy Sunday morning pancake recipe, repeated attempts are mandatory, part of the training.  Do I need a winning pancake recipe?  Of course.  But the journey of finding one is more than half the fun, too.  Enjoy the competition itself, not just the rewards.

Candy Crush is a Zen game.  With every level, you learn to pause.  Breathe.  Take it in, consider your options, breathe out. When I rush through a game, I inevitably make a decision - move the blue candy up! - and as soon as I swipe, the realization flashes before me that if I had paused another half second and moved the green candy left instead, I could have eliminated more jellies and set myself up for a bonus striped or wrappered candy.

I appreciate those Zen moments: slow down, think through your next steps, and then let go.  Every game is a clean slate.  Every level is a new opportunity. We do not cling to baggage from prior levels, but we do take our tools and boosters with us.  And our friends.

So scoff if you must. Join my middle child in his disdainful groan of superiority. Support my oldest and  youngest in their impassioned argument that Candy Crush is ruining the gaming industry.  Yes, there are better things I could be doing with my time. No, I am not changing the world or bettering mankind in the time I spend swiping rainbow colored candies and meandering through the Pudding Pagoda.  But I am relaxing, recharging and for a short time, playing in the Minty Meadow and crossing Bubblegum Bridge.

But do not forget... we can find lessons in everything.  Now, how do I get past those candy bombs so I can make it to level 168?


As always, your comments are welcome.  And don't forget to share this blog!


Monday, July 21, 2014

Obstacle #3: Can you hear me now?

Natalie Hahn O'Flaherty

DGC Principal

nho@dirtygirlsconsulting.com


"You make a good point.  And this idea makes sense.  Let's talk about how we move this forward."

My idea just received executive approval.  I was sitting around a small formica conference table with our head of operations, chief technology officer, vice president of services and vice president of delivery.   And the idea I proposed was just validated as a smart, new direction for our business.

I should be feeling elated.  But I wasn't.

I had voiced the idea twenty minutes earlier.  At the time, the four men in the room looked at me, nodded and said, "That's really not our core competency, Natalie.  I don't know how much of a story we could really build around that."

Fast forward twenty minutes.  Why were they suddenly saying that my story idea, a new direction for the company, was the right idea?

Because one minute before that moment, the head of services restated my idea. In his own words.  But still my idea.

Welcome to Obstacle #3
Why wasn't I heard?  Why wasn't I getting credit for proposing this bold new move?

I can tell you why - now, in hindsight, of course - but first let's recognize that I am not alone.  There is plenty of discussion around why women feel they do not have a voice in senior level meetings or the boardroom.  Heath Flynn Holt, a consulting firm, wrote an article (Harvard Business Review, June 2014) about their 2012 study which identified some interesting thoughts from the male perspective:
  • over 30% of men felt women didn't focus their ideas concisely enough
  • over 50% of men said women didn't control the floor when they had it
This is compounded by women themselves stating that they don't feel they are loud enough to overcome the chatter and verbal one-upmanship of a group of men and they feel at a disadvantage when surrounded by men who are not part of their support system.

When staring this obstacle down. how should I have tackled it? First, to borrow a phrase my Dirty Girl partner uses often, how did I "show up" to the meeting? And second, how did I want to show up?

Walk into a room already feeling at a disadvantage - outnumbered and unsupported by your peers - and that's going to "show up" in how you present yourself.  Sit down dreading boisterous interruptions; you're going to get interrupted. Worry about being challenged; you'll freeze when you get push-back. Bring your insecurity to the table; self-doubt will sit down and have lunch.  They do that, our insecurities.  They feed.

But how did I want to show up?  Unsupported, nervous and insecure were not the words on the top of my list.  So before walking into that room - where perhaps being outnumbered is a given - think about who you want to bring with you.  You can't change the fact that you are the only woman in the room.  You can't change the fact that the men in the room are going to see you as a woman.  But you absolutely control what kind of woman are they going to see.

So what would that take, for you to show up as confident and knowledgable?  For one, it means excusing self doubt from the table, firmly, and dusting off the crumbs.  You know what you know. In fact, you know more than that.  Your ideas stem from the benefit of your experience and your intelligence -  the same traits that got you to this table in the first place.  When you "show up" as that confident, composed leader, that's what your table mates see.

It sounds so simple to say, "Just push that baggage aside and be great!"

But it is simple.  It's just not always easy.

Does defending your idea make you defensive?
The art of debate in the boardroom is remembering that we're all there for the same purpose - for the benefit of the company.  Staying composed can be difficult if you're interpreting every tough question as an attack - especially if your last interaction with Rob from sales or Kevin from human resources was not as productive as you would have liked. Staying focused on the facts and the key message will help you keep an even tone, avoiding any interpretation of being too emotional or highly defensive. Sometimes, bluntly reminding the people around the table of that goal - benefiting the company - can help alleviate the politics that can come into play when your idea is challenged and serve to keep you focused.

Why do they do it?  How do we respond?  
If I had asked my coworker afterwards why he stole my idea, I can pretty much guarantee you he'd stare at me like I had morphed into General Ackbar.

He didn't steal my idea because he didn't hear it. What he heard was, "Well… maybe… this might not be the right track… perhaps… it could be… we should consider…. I'm not sure this is the best idea but…"

Twenty minutes later, my coworker said, "Definitely… now… we must… I believe… this is… I know."  Whatever nuggets of my idea did seep in, he simply made better.  More powerful.

So who's idea would you follow?

It's a generalization but I'm going to say it anyway: women have tend to frame ideas in softer, more hesitant language.  We don't like to appear pushy.  We don't want to be labeled arrogant. We know - studies tell us repeatedly - that we are not likable when we assert ourselves (that's a whole other blog since we're playing to a perceived bias, not a real one...) The mission in my meeting was to get my point across, to propose an idea I firmly believed would get the company to the next stage. Yet, despite being one of the most direct people I know and I still fell into this verbal pandering.  But who are we pandering to? We aren't serving ourselves and we aren't serving the men in the room, either. They don't care. They don't even hear us.

Had I framed my idea as I truly believed in it and used language to convey not just my faith in my idea but the knowledge I had to back it up - the market data, the understanding of how media works - I would have "shown up" far more powerfully.  And probably shortened the meeting by twenty minutes.

So, your turn: has this happened to you?  While each of us faces a different situation, often the dynamics around the obstacle are similar.  What's your obstacle training look like?

As always, your comments and thoughts are welcome.  And don't forget to share this blog!

N.B.  I am aware that I am posting my obstacles "out of order" numerically.  I will beg your indulgence. It's just how I think.  And really, there is no good order to obstacles.  Is there?

Sunday, July 13, 2014

Just get over it...

Natalie Hahn O'Flaherty

DGC Principal

nho@dirtygirlsconsulting.com



Get over yourself.
Get over your fears.
Get over those hurt, misunderstood feelings.
Get over those hurdles.

Because once you get over, you can get on, right?  Get on with your goals, get on with your dreams, get on with your life.  The only thing holding us back from getting on is getting over.

There's merit to this.  "Get over it" suggests that sometimes, it doesn't help us to spend obstinate hours mulling over why a meeting went sideways or why our words were misunderstood.  Sometimes, it really is in our best interest to chalk it up to experience, to chance or mishap, and just keep plowing forward.  Especially in those situations where there's no fix, there's no changing the outcome, and there's really little chance for a future repeat.  Get over it and get on with it.

However, "get over it" can also be an excuse to gloss over an uncomfortable moment.

I've referred several times in my blogs and postings to the "glass obstacle course" that women in business face - women in any business, but especially in male dominated industries.  I've been noodling over a series of blogs about the glass obstacle course concept, and last week, I wrote a list of what I perceive those obstacles to be.  As I wrote it, I thought, "Wow, I am starting to sound like one of those strident femi-Nazis that Rush Limbaugh used to make fun of…"  And suddenly, concern about being assigned to that particular group paused my list-making.  What is it in my generation that makes many women uncomfortable with the word "feminist"?  Is it because we're sandwiched between the extreme stereotype of the man-hating, bra burning, "second wave feminists" of the 60s and 70s, and the blithely oblivious millennials who still have a thin understanding of the impact gender plays in our lives, at work and at home?  I scribbled some notes, I expanded my list of glass obstacles, and I sat uncomfortably with the idea of being a feminist writer. 

And then I just got over it.

Worrying about being labeled is something that I can justify needing to "just get over it."  I can't control any name-calling or pigeon-holing that might take place based on how someone interprets my words.

But I can't justify "just getting over" the obstacles on the list I created. We need to work through these, sometimes crush these… but we do ourselves a disservice to ignore or make light of them. Workplace challenges are very real.  Telling women to just get over it means telling them to play along to get along in corporate America - in the name of getting along with men.  This is not a new concept but what I keep seeing are articles and videos and speeches by women, for women, that tell us how to play the game.  Sheryl Sandberg's Lean In describes a lot of the challenges in corporate culture.  She lays out in the open the pitfalls women face when advancing their careers.  But her guidance to other women is very narrow.  Her own story, while true to her, isn't everyone's story.  Not all of us have a wonderfully supportive husband.  Not all of us have husbands.  Not all of us want to play the corporate game under the existing rules of engagement. Anne Marie Slaughter tells women they can't have it all… at least, not what they want when the want it.  Life is about making decisions but if you believe you can't have your all when and where you want it, then you're right. You won't. You already decided that.

The majority of advice women hear is about contorting themselves to conform to the man's game.  This still puts the control in the hands of men - we adjust our rhythms to a pattern men are comfortable and then we can get ahead. But I posit that men and women don't even define "having it all" the same way, so why are we playing their game?

There are two concepts I want to discuss throughout my next several blogs:

  • First, the glass obstacle course is real.  Some obstacles are there as a result of history and culture.  Some are there because we women put them there.  It is worth the time to examine them and figure out the smartest way to get over them.  Some we will need to smash. Some we might rebuild into a new pathway through.  And some, well, we might just need to get over them.  
  • Second, there's no denying office politics, corporate culture and games that are played when climbing the proverbial ladder.  You want to play that game - you want that c-level title?  Fine.  That's an admirable objective.  But does that mean you need to play their game? We need to explore our own power to change the rules and the outcomes of these games.  Educate our peers - male and female - on our expectations for the rules of engagement.
I invite you to join me on an exploration of the glass obstacle course and the rules of engagement.  Everyone's is a little bit different, but I bet many of the obstacles I've seen and faced are the same as yours.  We're not going to smash every obstacle, but we're going to do our best to avoid those tiny, painful slivers of glass when we do.  More than anything, we will have an honest conversation about what we want and how we go about getting it. On our terms.

As always, your comments and thoughts are welcome.  And don't forget to share this blog!